PineTime: a smartwatch for open-source software

What site did you order from? I ordered my PineTime from AmeriDroid.com and had no issues, and I've never had a problem with pine64.com in the past (I've ordered two PinePhones and a Pinecil from them directly). I ordered the PineTime from pine64.com before deciding to order from AmeriDroid, and I didn't have any issue cancelling. I haven't tried to cancel an order from AmeriDroid; is that where you ordered?