Red Hat cutting back RHEL source availability

Red Hat cutting back RHEL source availability

There's room for a compromise solution from RH, though. At 100,000 systems, you need a team who can correlate errors and distinguish hardware errors from software errors, whereas with 3 boxes, I can't make that distinction easily.

Thus, while the company with 100,000 systems will see a problem that occurs once in every 1,000,000 minutes every day, and raise a ticket, whereas I'll only see it every year or so, the ticket from the company with 100,000 systems is likely to be much easier to debug than mine, since my ticket is "this is a bug - it's occurred once, and then not again after a reboot, but I'm confident from the logs that it's a software fault. I'm not sure how to reproduce or test a fix", where the 100,000 system company will be raising a ticket of the form "this is a bug - you can see in these 100 logs that it's consistent. We can reproduce daily, and thus can test fixes in about a week".