Google Play dev support

Posted Jun 14, 2022 3:53 UTC (Tue) by KJ7RRV (subscriber, #153595)
In reply to: FairEmail? by mathstuf
Parent article: K9 mail to become Thunderbird on Android

Yes, Google Play developer support is... not exactly helpful. One time I tried to publish and app and they rejected it because I had marked it as possibly interesting to children, or whatever their phrase is, and it didn't have a privacy policy. That's perfectly reasonable... except it did have a privacy policy. In the privacy policy URL box, I put a URL to a .txt file on my site that said (accurately) "This app collects no information whatsoever." I then appealed the decision, and got a similar response. I appealed again, and was finally told what the problem was: my privacy policy didn't contain the word "privacy." I changed the txt file to "This app protects your privacy by collecting no information whatsoever," resubmitted the app with no changes to the listing, and they published it with no issues.