Not so fast ...

Posted Feb 28, 2004 23:39 UTC (Sat) by vblum (guest, #1151)
In reply to: Thats where money comes into picture!!!! by vatsal
Parent article: The Luxury of Ignorance: An Open-Source Horror Story (catb.org)

I know ESR's point is about Aunt Tillie and usability, and his test case clearly shows that that failed, for his setup.

However, it cannot be said that (at least) CUPS has done a "shitty" job with their documentation. They just do not place it where a Windows/GUI type user would search. The CUPS-related man pages are pretty clear, if you _really_ want to get to the bottom of a problem.

So, the problem here is not really about documentation. It is about not having powerful/intuitive enough tools to drive a complex, well-working, and in itself well-documented engine.

This is like having a fast car, but the steering wheel in the back seat, the brake is a pedal outside the driver's door, and you have to crawl into the engine to shift gears. The documentation can be as good as it likes, it would be best if I did not have to read it in order to shift gears.