A Use for Luxurious Ignorance?

Posted Feb 27, 2004 13:42 UTC (Fri) by simonaf (guest, #19842)
Parent article: The Luxury of Ignorance: An Open-Source Horror Story (catb.org)

As a non-developer (status - "interested fiddler"), far be it from me to make any comment about the quality of CUPS or any other software. However, I read the article with fascination, having been through a similar situation just last night. I have a dual-boot machine "main" (W2K + Suse 9.0) with local printer, another W2K machine "shuttle" and a third running Mandrake "sonata"(my new pet), all linked to a wireless router and cable modem. "Shuttle" prints fine (so long as "main" is in Windows) but I was unable to print from "sonata", suffering some of the same CUPS problems mentioned in the article.

My point is this, though. As a relatively non-tech user, can I, and others like me, not help out in a non-tech user way with this kind of problem?

I've looked at Bugzilla pages and been frightened off! But what about some kind of non-tech AuntTillieZilla? I would just love to put my four years of Linux struggles, trials and errors (and joys when "it works!") to good use for the community and I'm sure there must be others out there like me.

_user_ feedback

Posted Feb 27, 2004 15:10 UTC (Fri) by ccyoung (guest, #16340) [Link]

Good Point!

Suggestion: Each gui should have an <a href='easyform.apphome.com?form=select_queue'>user comments</a> at the bottom each form - this would be an invaluable feedback.

A Use for Luxurious Ignorance?

Posted Feb 28, 2004 20:25 UTC (Sat) by rhkramer (guest, #15212) [Link]

I try to record my "learning experiences" on WikiLearn
(http://cgi-bin/view/Wikilearn/AboutThesePages) and invite others to do
the same.

When there is useful information there, other users and developers can
make use of it.

Randy Kramer