Doing better than Apache, but is that saying much?

The fact that this is completely customizable makes many of the complaints that the defaults don't perfectly correspond to someones unique and personal tastes look somewhat silly, like someone going out of their way to be contrary by refusing to use the tools built for them to fix their problems. It's amazing how many people who work with and write software for computers every day think that programs written by other people are supposed to be psychic and conform to their every whim without configuration or understanding.

With the MS Ribbon, they documented a long research and testing process which brought them to that design, it's hard to take criticism seriously from people who don't have the foggiest idea of how the design was made. I don't even care about MS Office, I just dislike poorly thought out criticism.