Now That It’s in the Broadband Game, Google Flip-Flops on Network Neutrality (Wired)

dmc here. Ok, for those too lazy to RTFM(anifesto), here is the short backstory on my 'subscriberness'. Which I think is entirely stupid to even consider. Ok, whatever, person #2 comes along and refiles same complaint, whatever...

when I filed the sub-1000 character FCC form-2000F complaint on September 1st, 2012, I had paid $10, and either already, or within a couple weeks, my 'fiberhood' reached its threshold to be assured service. That complaint on 9/1/2012 was eventually answered with a referral to the Kansas Attorney General. I filed the 53 page complaint with them on October 24th, 2012, still a paid pre-subscriber, or rather, one step beyond as I had chosen of the 3 options, the $70/month plan. I had also submitted a complaint through the official fibersupport web-mail-form thing. I was given an automated reply by email from the "google fiber team" that my issue would be addressed "soon". I to this day have never heard a response from that. I only got my $10 refunded 2 weeks ago, a solid 6-7 months after I had moved from Kansas City to Lawrence.

I also in a videolog on youtube mention that the FCC basically lied to me repeatedly early on. At least twice I was told by humans that they had talked to their supervisor, and would get a call back in 2 weeks, and never did, until many weeks later both times I started pestering them again. I'm tinfoil hat enough to believe that SnowdenPRISMCrash, and its reminder about massive-scale wateringhole attacks, is what laid the foundation for the traction this story has finally received.

I don't know how long Google and the FCC expected me to just sit by and have my complaint completely ignored before I moved on. Did I have standing to make the complaint, but then lost it somehow? Dunno. Seems utterly pointless to me, as it can't be that long before person #2 just files the same complaint and doesn't have that argument on the table. Whatever...