Update: Kev Needham, Channel Manager at Mozilla has responsed to a request for comment:

Posted Jun 28, 2011 10:24 UTC (Tue) by njwhite (guest, #51848)
In reply to: Update: Kev Needham, Channel Manager at Mozilla has responsed to a request for comment: by Wol
Parent article: Mozilla to Businesses: We're Not Interested (PC Mag)

Perhaps you should consider a Linux distribution.

Posted Jun 28, 2011 15:08 UTC (Tue) by Lennie (subscriber, #49641) [Link]

Totally agree, my parents use Linux on the desktop and I have a lot less work with the OS/apps; All the software is easy to keep up to date.

I do however have the same amount of work with just doing user-support. "How do I do X", they wouldn't know how to do certain things on any computer.

Linux is not more complicated for most users, maybe some are stuck in their ways on their existing Windows XP for example.

But they eventually need to move to something else anyway, Microsoft stopped supporting it, only extended support till 2014.