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RHEL support levels?

RHEL support levels?

Posted Mar 29, 2011 2:03 UTC (Tue) by dowdle (subscriber, #659)
In reply to: Supporting CentOS by zlynx
Parent article: Supporting CentOS

Red Hat has few different products and subscriptions. See:

http://www.redhat.com/rhel/server/compare/

Basically they have "Server" where it provides for support for 4 VMs... and "Advanced Platform" where it provides support for unlimited VMs. If hosting providers are running mostly VMs, then I'm sure they'd be more interested in the unlimited option... where the number of VMs doesn't change the price... so no sort of licensing deal really needs to be worked out.


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RHEL support levels?

Posted Mar 29, 2011 3:52 UTC (Tue) by dlang (guest, #313) [Link] (2 responses)

you still have to pay the license fee for each physical server.

even if they drop the price per server by 90%, the price per server would be >$100, at 1000 servers that easily pays for a developer. And I doubt that they get that steep a discount, or have that few physical servers.

RHEL support levels?

Posted Mar 29, 2011 6:09 UTC (Tue) by drag (guest, #31333) [Link] (1 responses)

It kinda sucks.

It would be nice if Redhat lowered it's pricing. But it would then undercut their enterprise sales. It all really depends on what will provide them the most profit. I wouldn't hazard a guess on what is best for them.

I've always thought that CentOS benefited Redhat because not everybody can afford to run Redhat supported versions on all their servers.

Say you ran into a situation were you ran a good sized IT department. Say in that IT department you had 'critical' systems that had special regulatory and/or tight turn around times. That is if they had a problem business requirements have you with 24/7 support and 2 hour turn around requirement for a fix. But you had a whole mess of systems that were not nearly so critical.

With the combination of CentOS + Redhat that can provide a cost effective solution were you maintain a more-or-less common platform across all your systems. You had your ass covered in case you got over your head on the critical systems, but did not have to blow your entire budget on all your systems.

If you had to do a mixture of Debian + Redhat systems, for example, then your not just dealing with licensing costs you have the additional overhead of now being forced to support multiple platforms. This raises your documentation costs, training costs, support costs, hardware aquisition costs... everything your IT department does all of a sudden gets more expensive.

If you cannot afford to go all-Redhat then your quite possibly going to be forced to abandon Redhat altogether and go with a third party support channel for Debian.

And, believe me, the costs associated with dealing with multiple platforms often pales in comparison to the cost of dealing with a specific platform's idiosyncrasies uniformly across all your systems. All systems have their issues.

I think that there are a significant number of organizations that run into situations like this. Where the option using CentOS potentially offers a very significant value added to Redhat licensing.

RHEL support levels?

Posted Mar 29, 2011 19:48 UTC (Tue) by dlang (guest, #313) [Link]

RedHat has a right to price RHEL however they want, I'm not arguing anything there.

I'm just pointing out that if you have lots of computers (like a large hosting company would), you can very quickly get to the point where what you are paying in license fees dwarfs the cost of hiring people.

RedHat works to maximize their profits by pricing it as high as they can, without making it so high that people decide to hire experts to participate in the community directly instead.


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