Kees Cook: yay for barriers

Posted May 19, 2010 7:24 UTC (Wed) by hppnq (guest, #14462)
In reply to: Kees Cook: yay for barriers by AlexHudson
Parent article: Kees Cook: yay for barriers

The whole reason why customers pay for enterprise support is that they get appropriate support. Somewhere down the line, bug fixing is obviously a part of this, but there is not a single company I know that prefers the ability to be able to fix bugs in production over not running into them in the first place. Enterprises whose core business is to unmount ext4 filesystems will have their own expert, and they will get the training from IBM, who may not even be able to correctly spell "ext4".

You can easily verify this by just looking up on the websites of the companies you mention what exactly they mean by "enterprise support". Look at the partner programs, the training, the certifications and don't forget the small print.