LCA: How to destroy your community

Posted Jan 18, 2010 20:08 UTC (Mon) by smoogen (subscriber, #97)
Parent article: LCA: How to destroy your community

I think a counterpoint to this should be written. I mean I think every organization has had these things happen to them... and some recover and some do not. Why is it? What things work on rebuilding a community after trust has been broken.

LCA: How to destroy your community

Posted Jan 19, 2010 2:31 UTC (Tue) by Alan_Hicks (guest, #20469) [Link]

An apology goes a long way (assuming you follow through with changes of course).

LCA: How to destroy your community

Posted Jan 19, 2010 11:59 UTC (Tue) by hppnq (guest, #14462) [Link]

Seconded. I think it is actually quite simple: the means, requirements and goals of the bigger organization and those of the smaller organizations of which it is made up are different, and not necessarily aligned.