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Karmic Koala open for development

Karmic Koala open for development

Posted Apr 29, 2009 19:50 UTC (Wed) by tajyrink (subscriber, #2750)
In reply to: Karmic Koala open for development by muwlgr
Parent article: Karmic Koala open for development

Ok, I hear you. I just commented on the tone of the first message which resembles the often heard tone of complaints.

But you are definitely right in that Ubuntu can't keep up with the bug reports. It's just that it's exactly not anyone's fault, so there is not exactly anyone who could be summoned to help on the matters of fixing bugs. If there would be more development community, more bugs would get fixed. If it would be made harder to file bugs, less bugs will be filed but maybe signal-to-noise ratio would increase.

It's quite often that a random bug is not acted upon. One of your bugs is an universe bug, so it's completely on community's shoulders, and the community that actually maintains 90% of the packages is Debian (which also has enough of tens of thousands of open bugs). The others are too also largely community's responsibility more often than not, if they do not affect a big bunch of people in a significant way. There is currently ca. 1000 open bugs per one paid developer, so they need the community effort to collect bugs, mark as significant and combine duplicates.

It is _unfortunately_ so that the better you understand how bugs are triaged, combined, noticed, tagged, the better the chances there will be something done about it. Therefore it is not generally very useful to just file a bug, bookmark it and start hitting refresh. Even getting other affected people to click "this affects me" and especially finding any duplicate bug reports might help. If the bug is not very precise, with all the relevant logs (and preferably with patch attached or pointers to other places where the problem is described), it's not necessarily popping up in anyone's radar. And if it does not pop up anywhere, it may be that nearly no-one ever even reads it.

One more aspect is that some packages in main are more watched than others. Therefore it's useful to check what's happening with other bugs in the same package, and of course also if there's an active maintainer that could be contacted directly.


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Karmic Koala open for development

Posted Apr 30, 2009 2:26 UTC (Thu) by TRS-80 (guest, #1804) [Link]

One of your bugs is an universe bug, so it's completely on community's shoulders, and the community that actually maintains 90% of the packages is Debian (which also has enough of tens of thousands of open bugs).
This is why if I want a bug fixed in Ubuntu, I report it to Debian where I'm guaranteed to have a real person maintaining the package.
There is currently ca. 1000 open bugs per one paid developer, so they need the community effort to collect bugs, mark as significant and combine duplicates.
In the interests of not repeating myself about the "community effort", see my previous comment and the resulting thread.
One more aspect is that some packages in main are more watched than others.
I was going to say, "What about firmware packages?" but then I realised they're in restricted, not main, which explains why no-one cares to actually fix this copyright infringement.


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