configuration settings, empathy

It's clear that configuration options have both cost and benefit. The costs and benefits aren't directly comparable, so it can be hard to judge whether or at what point it's best to remove an option; but it does seem that some people and businesses are on balance better served by software with fewer configuration settings. Being able to see other people's viewpoints (one might almost say "having empathy"), one might congratulate the Gnome devs for daring to provide an option better suited for such people, rather than merely complain when one thinks oneself less suited by this choice.