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OpenERP

OpenERP

Posted Sep 19, 2012 19:56 UTC (Wed) by lolando (subscriber, #7139)
In reply to: OpenERP by jebba
Parent article: The accounting quest: PostBooks

I investigated OpenERP, and actually used it for a few months something like two years ago. It felt nice indeed, and I particularly liked the ability to set default values for many form fields (a global default value overridden by a client-specific default value, for instance).

However, I have to disagree on the "true free software". At least at the time I investigated, there was no procedure for upgrades across major versions apart from "hire us", and the website was quite bluntly announcing that bug reports were very likely to be ignored unless they included the identification of a customer support contract, and patches would be similarly laughed at.

Did that change in the last two years?

(If anyone cares: I switched to Tryton, which happens to be an OpenERP fork.)


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OpenERP

Posted Sep 19, 2012 20:40 UTC (Wed) by xnox (subscriber, #63320) [Link]

What changed?

Well they are tracking contributions & merge proposals for trunk series only. You do need paid contract for fixes backports. But you are free to merge them yourself. There are plenty of OpenERP partners that maintain stable "syrup" branches with bug fixes.

OpenERP

Posted Sep 19, 2012 20:41 UTC (Wed) by xnox (subscriber, #63320) [Link]

There is OpenUpgrade project which offers almost complete migration scripts from 6.0 -> 6.1 and partial 5.0 -> 6.0.

Tryton still doesn't have web client.

OpenERP

Posted Sep 20, 2012 2:16 UTC (Thu) by jebba (✭ supporter ✭, #4439) [Link]

> there was no procedure for upgrades across major versions apart from "hire us"

Ah yes, this is true. To do a 6.0 to 6.1 (which was a significant upgrade) you do need a support contract if you want them to do it. They do not publish the code to the migration software. IIRC it was something like this: you upload your database (including a sanatized version so you don't leak data to them), then their script does it's majick, which you then feed to Postgres. Updating the server & client is a no brainer of just installing the new python files. The db is the hard part. I have seen some free/open scripts in the forums, but they are reverse engineered.

> the website was quite bluntly announcing that bug reports were very likely to be ignored unless they included the identification of a customer support contract

I haven't seen this.

If you have a support contract entered into OpenERP, if it crashes it gives you an interface with the crash details and your contract number with an easy submit button. If you don't have a contract, you do it the old way by simply entering a bug into the bug system. I've seen plenty of this.

> patches would be similarly laughed at

I don't think it is like this. They do most work through launchpad, and I don't see people asking "what's your support contract?" anywhere. That side of it seems to be a normal free/open project. Of course patches get laughed at every so often in other open projects too. ;)

Support contracts are available from a dozen or more companies, not just OpenERP themselves, fwiw.

> I have to disagree on the "true free software".

Your point about database migration is well taken. Apart from that, it is quite open in my experience.

OpenERP

Posted Sep 22, 2012 1:20 UTC (Sat) by njwhite (guest, #51848) [Link]

>> patches would be similarly laughed at
>I don't think it is like this. They do most work through launchpad, and I don't see people asking "what's your support contract?" anywhere. That side of it seems to be a normal free/open project.

Indeed, it's fine for stuff like that. I've got patches accepted in, by writing bug reports, and attaching patches. Just like it should be.

OpenERP

Posted Sep 20, 2012 11:39 UTC (Thu) by debacle (subscriber, #7114) [Link]

What you describe may be right, but it does not mean, that OpenERP is not truly free software or open source (in the sense of the Free Software Definition, the Open Source Definition, or the Debian Free Software Guidelines). You and everybody else is still free to offer support or write upgrade scripts yourself. AFAIK, some OpenERP partner company do exactly that.


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