Feeling the Heat in Redmond (TechWeb)
For the most part, Microsoft customers have done little more than grumble about such treatment. That's because alternatives from the likes of Apple, IBM, Novell and Sun have their own major drawbacks, and switching from Microsoft is a costly undertaking in itself. But enter Linux and the exploding number of applications that run on the open-source OS, and the competitive landscape looks more inviting. Linux is no silver bullet; its biggest downside remains the dearth of experts to support it. As the platform has matured, however, it has gained enterprise credibility."
