Closing of support@gnome.org
[Posted February 6, 2010 by cook]
| From: |
| Olav Vitters <olav-AT-bkor.dhs.org> |
| To: |
| devel-announce-list-AT-gnome.org |
| Subject: |
| Closing of support-AT-gnome.org |
| Date: |
| Fri, 5 Feb 2010 09:56:39 +0100 |
| Message-ID: |
| <20100205085639.GB4505@bkor.dhs.org> |
| Archive‑link: | |
Article |
There are various ways to contact the sysadmin team
1. Bugzilla
For specific issues that should be fixed. Bugs can be hidden if
needed. Not for meant for discussions!
https://bugzilla.gnome.org/enter_bug.cgi?product=sysadmin
2. gnome-infrastructure@gnome.org
Public mailing list. For public discussions. Also receives a copy of
the publicly visible sysadmin bugs.
http://mail.gnome.org/mailman/listinfo/gnome-infrastructure
3. gnome-sysadmin@gnome.org
Private mailing list. This receives a *lot* of log output as well;
not every email might be read.
The following has been discontinued:
4. support@gnome.org, helpdesk@gnome.org, etc
Uses Request Tracker 3 on the background. Receives loads of spam and
non-sysadmin related requests (distribution problems, jhbuild, etc).
Instead of support@gnome.org, use one of the 3 options given above.
Bugzilla is preferred for specific issues, after that
gnome-infrastructure, lastly gnome-sysadmin.
Note:
accounts@gnome.org is still active.
--
Regards,
Olav
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