I can confirm dwmw2's account - my UK bank called me up recently, with blocked caller ID, and then demanded security details. I told them where to go of course, but I later got a secure message through their authenticated web service which confirmed it was in fact them.
Ironically, perhaps, the call was about that other ludicrous UK bank invention - "Verified for Visa". (a.k.a "we verified that you will take the blame, not Visa"). The one where you get taken to an iframe on a 3rd party site which asks for your security details. My inquiry which prompted the call was to ask when they might actually implement something secure, such as credit card device that generates one-time keys.
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