It's not unsurprising in fact that external attendees simply do not understand the amazing *success* of that development project (as well as some others in our field btw). Please correct me if you think I'm wrong, but IMHO this kind of success has something to do with people capable and willing to use a modern direct and personal communication tool (the network) for their work (and certainly improving the tool while using it).
Imagine what kind of productivity and innovation improvement could emerge of *actual* application of the same stubborn individual advances to other areas (finance, law enforcement, public administration, manufacturing)... I am not so surprised that so many people do not want to understand what their (lack of?) role could be in such a future. (Note that I do not count among those that counts so I hope I am no biased; except by looking for more reasons to hope for my children future.)
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