> Thus the communication of the problem in the manner it was communicated was reasonable. There was no error.
Does "reasonable" include an acceptance of the consequences of such an action? Because honestly, I'd have seen Theo's response coming a mile off, and almost certainly would have responded in a similar manner myself, were I in Theo's position; and the communication of the problem only remains "reasonable" if the communicators were prepared for that entirely predictable response, even if they hadn't specifically anticipated it. (If they were expecting an "oops, sorry, we'll get that sorted", the kindest thing that could be said is that they hadn't considered their audience.) The subsequent statements of those communicators indicate that they were not so prepared.
Whatever one thinks of Theo, he comes across as straightforward (to a fault), loyal, and guileless; whatever one thinks of the wisdom of his response, it comes across as entirely natural. Someone attacked one of "his people" and he went mama-bear on them.
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