From what I here from others, it's not a matter of which utility has the technical edge, but _mostly_ a matter of wanting to use "what all the others use". The network effect is important, people need to share bibliographic information, and people co-write papers. And since EndNote appears to have a firm grip of the unfortunate Windows and Word users out there, everything else that is not 1:1 compatible will have a hard time competing. Even if it could solve the task at hand better than EndNote.
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