|
|
Log in / Subscribe / Register

An LWN status update

The LWN subscription experiment is now three years old. One might well conclude that it is no longer an "experiment"; it is simply the way LWN works. This anniversary is as good a time as any to look at how well it is working, and where we think things might go from here.

LWN currently just over 3100 active subscribers; approximately 1000 more read LWN by way of group subscriptions. We are pleased that Red Hat Inc. has recently signed up as a corporate subscriber, as have a few other, smaller groups. This subscription level is nice to have, but it is very similar to what we had last year - especially on the individual side. For the time being, at least, our subscriber level is essentially flat.

Money from subscriptions goes to pay three full-time editors, one very part-time bookkeeper, health insurance, travel costs, bandwidth, computers, lawyers (not too often, fortunately), credit card processing fees, and all the other incidental costs of running a business. LWN currently pays for no office space, and plans for the procurement of a corporate yacht remain stalled (which is just as well, considering that a yacht is of limited use in Colorado). We are pleased that Rackspace.com continues to donate bandwidth for the main server, that TrustCommerce covers their part of our credit card fees, and that various sponsors have made it possible for LWN staff to attend conferences and meetings in distant parts of the world.

The end result, however, is that the current subscription level is not sufficient for sustainable operation even with the current staff. And LWN in its current form will not be truly sustainable without at least one additional staff member. So we must find a way to bring in more revenue to fund that staff member, raise our payments for outside authors to a more competitive level, attend (and report on) important free software events, deal with the long list of site improvement ideas, broaden our coverage, cope with the next inevitable horrifying health insurance cost increase, and, just maybe, give a long-delayed raise to the current staff. That might just make the grumpy editor feel a little better about the world.

We have a long list of ideas on how we might bring about that increase. Most of them are oriented toward making LWN a more valuable resource and trying to actively sell LWN subscriptions. One short-term idea (which we would like feedback on) is increasing the lockout time on subscription-only content to two weeks, or possibly more. We value our free readers, and we live for those "I finally decided to subscribe" notes, but we also have to strike a balance which respects those who are actually paying for LWN's existence. In the longer term, we may seek some sort of financing to help grow LWN into a truly sustainable business.

One thing we do not intend to change is our commitment to providing the net's most comprehensive, accurate, and well-written coverage of the Linux and free software development communities. That is what LWN set out to do back in 1997, and we've never seen any reason to try for anything else. The years in between have been a wild ride, with amazing ups and downs. But, during that time, Linux has gotten stronger, and we have built up the best group of readers we could have hoped for. We expect that the coming years will be just as interesting - and just as successful.


to post comments

Google Ads

Posted Sep 29, 2005 2:47 UTC (Thu) by mbcook (subscriber, #5517) [Link] (7 responses)

My first thought would be to sell google ad space. For example you could put one on each page
at the bottom of the left-hand bar. You could do that only on pages that are not served to
subscribers (so the anon users would help pay more than now) or even to subscribers also (I
wouldn't mind one in the place I described). I don't know how well your current ads do, so I don't
know how much this would help, but it's an idea.

As for actively courting new subscriptions, I think that's a good idea too. I love the site but you
must not have the word of mouth to grow much (not that surprised, wouldn't think that would
work well until you get BIG like Slashdot, etc).

As for the two week thing, as I remember it was the one week delay that you added that got me
to subscribe. You might want to add a "preview" so once in a while (for one day a month, maybe
random) some subscriber article is viewable to everyone (with obvious markings that it is
subscriber content and a special preview). The best thing you can do is have more original
content (you guys have had some great stuff in the past few months, including the Grumpy Editor
series) to draw more people in, but I realize that probably requires more money making things a
little tough.

As for article suggestions: I love really bleeding-edge stuff. Articles on research/bleeding edge
stuff (you do some of this with occasional KDE previews and such) are always interesting. You
could also set up a series of article (and maybe not open them, keep them pay only even if you
can get them for a one time fee of $1 or something per part) and making your linux desktop
seem more professional (nice themes, handy-dandy little utilities that display stuff on your
desktop, etc). I always saw screenshots of these nice looking Linux desktops with all sorts of cool
stuff, but I always had a hard time finding out what the various programs were and how to go
about configuring the stuff to look that way. Took me a while to find gkrellm for example.

But, keep up the good work.

Google Ads

Posted Sep 29, 2005 2:59 UTC (Thu) by corbet (editor, #1) [Link] (6 responses)

We do run Google ads - clearly they've made a big impression on you...:) The Google agreement doesn't allow talking about what you earn, so suffice to say it hasn't really changed our situation in any fundamental way.

Google Ads

Posted Sep 29, 2005 3:04 UTC (Thu) by felixfix (subscriber, #242) [Link] (3 responses)

Google ads don't show unless javascript is enabled. I don't see ads on several other sites that would be useful for that reason.

As for other ideas, I personally would have no problem with a higher subscription fee.

About my only complaint about LWN is that cookies expire every month even for a one year subscription, and it always annoys me when that happens.

Cookie expiration

Posted Sep 29, 2005 3:07 UTC (Thu) by corbet (editor, #1) [Link]

Fixing the cookie thing has been on the list for a while. I don't want to put in a far-future expiration for various reasons, but occasionally updating it would have the same effect for regular readers. Fairly easy to do, just needs a bit of hacking time...

Google Ads

Posted Sep 29, 2005 4:10 UTC (Thu) by kirkengaard (guest, #15022) [Link] (1 responses)

Google ads also don't show if, for example, you use AdBlock in Firefox to block Google ads universally. I'm sorry, Jon. :/ I just find them to be useless to me because I keep no Google cookies, and they guess so wrong on content relation much of the time. But I do plan on upping my subscriber amount. I love the content; it's my homepage. Practically anytime I bring up a GUI, I read LWN. :)

Thank you!

Google Ads

Posted Oct 5, 2005 11:43 UTC (Wed) by skx (subscriber, #14652) [Link]

My understanding is that the adverts that google shows are unrelated to the cookies *you* might have.

Instead they are based upon the page contents, as spidered by Google.

Google Ads

Posted Sep 29, 2005 9:24 UTC (Thu) by ballombe (subscriber, #9523) [Link] (1 responses)

> The Google agreement doesn't allow talking about what you earn, so suffice to say it hasn't really changed our situation in any fundamental way.

Then start by removing them. Really. This will get you more subscribers, and
that will be one thing less your are not allowed to talk about, which is always a good thing for a reporter.

Providing a ad-free website to subscribers would also increase the number
of subscription.

Google Ads

Posted Sep 29, 2005 15:44 UTC (Thu) by smoogen (subscriber, #97) [Link]

It is doubtful that it will get more subscribers. Most people who are freeloading off of the site will free-load with our without ads. Having talked to several 'free-loaders' over the last year.. they are always going to get around to it... but never do. Ads have never been an issue with any of the 20 or so people I talked to.

Opening up LWN

Posted Sep 29, 2005 3:17 UTC (Thu) by pm101 (guest, #3011) [Link] (5 responses)

I think increasing to two weeks would be a mistake --- you would, at that point, essentially limit yourselves to the readers you currently have even more so than you have already done (most of whom, I would presume at this point, subscribe -- and those that don't are presumably too poor to -- although you may see plenty of accesses from subscribes such as myself who do not log in for reading older articles). The key is to get more readers. There are plenty of people in the Linux/free software/open source communities who have never heard of LWN (indeed, possibly the majority). A longer lockout period does not help that; while you might be able to squeeze out a few more subscribtions from that, it wouldn't fundamentally change your numbers.

In order to grow, far more people need to know about LWN. LWN needs to get featured on Slashdot regularly. Right now, that's impossible, because of the lockout period. By the time LWN news is readable to nonsubscribers, it is generally obsolete. It is admittedly better coverage, but being old news, ultimately, not that useful, since those people have already read the same news elsewhere. Similarly, I've often wanted to forward LWN links to people. I cannot, since those people do not have accounts. I know at least one of the people to whom I would forward links would subscribe (indeed, my girlfriend subscribed after reading LWN over my shoulder).

I strongly believe that in order to grow, LWN needs to eat its own dog food, and open up a little bit. I do not know the best way to do this. At the very least, subscribers should have an "e-mail a link" feature, which lets one specific article be readable to nonsubscribers. There should also be a related way to submit an article to Slashdot, or other blogs, with nonsubscribers being able to view that article. On the other end, you could keep the main pages locked (front/security/...), while keeping the actual articles open. In this way, only subscribers could find the articles in any easy way, but a forwarded or linked article would be automatically readable. The system would easily be cheatable (someone could set up www.links-to-lwn.net), but ultimately, I do not believe that most of the readerbase would cheat, although the most outragous instances of cheating could be caught, especially if the linked URLs had the subscriber's username embedded in them in some form.

A second issue is that I'm not convinced that the path of growth is the correct one. I essentially read LWN for Corbet's coverage, and I wouldn't mind seeing him draw a nice salary, and have an appropriate support staff (bookkeeping, etc.). The remaining editors are less critical to the core business. The outside editors vary, although it is not at all obvious that they are at all motivated by money, so it is not clear if raising payments would help (LWN is considered a fairly respectable place to publish). Some work needs to be done on the LWN codebase, and while it is not clear if the community would get involved in helping the LWN coding effort, there is not harm in releasing the code (unless I missed something, this has not happened yet). A model of some community involvement, in either the non-critical articles, or in the codebase, may allivate some of the work. If the staff could be cut from four down to two, the salaries would increase from underpayed to pretty decent. Similarly, if you extend the scope of LWN, you'll either need more staff (and proportionally more income), or to overwork the current staff even more. Neither seems like a good solution.

Opening up LWN

Posted Sep 29, 2005 3:32 UTC (Thu) by kevinbsmith (guest, #4778) [Link] (2 responses)

I don't have strong feelings one way or the other about the two-week block. Perhaps you could do a quick study of a bunch of subscriber-only articles to try to judge which ones would have been useless after a week, which after two weeks, and which are more timeless.

I do share the frustration about the inability to send someone a link. One "simple" tool would be to allow me to set some kind of reminder, where lwn would send *me* an email when a particular article becomes available to non-subscribers, at which point I could forward the link to some folks who might be interested.

Another fundraising idea would be to create a forum where starving hackers could post requests for subscription sponsorships. Those of us with extra cash and a desire to support both lwn and the community could sponsor specific individuals.

Opening up LWN

Posted Sep 29, 2005 19:30 UTC (Thu) by oak (guest, #2786) [Link]

> I do share the frustration about the inability to send someone a link.
One "simple" tool would be to allow me to set some kind of reminder, where
lwn would send *me* an email when a particular article becomes available
to non-subscribers, at which point I could forward the link to some folks
who might be interested.

This sounds a great idea! I'd had a similar frustration. :-)

Delayed link sending

Posted Sep 30, 2005 7:21 UTC (Fri) by mitchskin (subscriber, #32405) [Link]

Rather than setting up a reminder, and then one or two weeks later trying to remember who it was I was going to send the link to, I'd rather just have a tool that would automatically send the link once it was publically available.

I like Salon's idea of having non-subscribers sit through a full-screen ad in exchange for a day's worth of access. On the other hand, they certainly haven't gotten (m)any /. links lately.

Opening up LWN

Posted Sep 29, 2005 6:11 UTC (Thu) by paulj (subscriber, #341) [Link] (1 responses)

My vague memory suggests most locked content is editorial in nature rather than topical, hence the relevancy of this material shouldn't really be affected by the delay. I don't see therefore why the lockout would cost readers, as long as there's an easy to retrieve the latest unlocked content (which currently there is not AFAICT, except for the weekly edition links - there needs to be - otherwise lots of non-subscribers might never bother coming back to look and find out exactly why the locked content is worth paying for). FWIW, not having to wait and search through the archives is the prime reason I subscribe.

I'm also not sure about the 'eat your own dog food' comment. I have a suspicions (just a suspicion mind you) that Jon has made quite a few sacrifices in order to make and keep LWN what it is.

Regarding outside editors, yes I agree completely. LWN's niche is high-quality content. LWN might not churn out the same high volume of content which other sites do, but it's not volume for which I value LWN. Outside editor contributions to LWN tend not to match the home-grown content (though, it's a very high bar against which those are measured).

One suggestion I would make is to add higher subscription options. I think LWN sells itself too short, I think I subscribe for $10 or $12 per month or somesuch, but I would pay *more* if only LWN would let me (plus, I nearly always pay 6 or 12 months in advance - in the latter case I get a 10% discount which I'm unable to waive!). The corporate options also sell LWN quite short (at least at the levels described publically) and seem like an amazing way to make the *least* of corporate patronage..

I'd suggest looking at distributions of subscriptions by the various levels. If the "starving hacker" category is disproportionally represented, I'd suggest not offering it, I suspect anyone availing of it likely could well afford the $5/month option and likely would accept paying more when renewal came up. If they could not, they could still easily afford to wait 2 weeks.

Finally, T-Shirts. I'm a subscriber, where are my T-Shirts damn it? (And yes, I would pay for them, but I'd want them not to be generally available. Or at least, the T-shirts available to subscribers should be subtly, but noticeable different). ;)

Opening up LWN

Posted Sep 29, 2005 7:20 UTC (Thu) by jag (subscriber, #3766) [Link]

Haven't tried this, but I imagine you can work around the 10% discount by extending your subscription by 6 months twice. Still, it'd be nice if there were a "waive discount" checkbox, perhaps with the option to put that 10% in the yacht fund.

Slashdot

Posted Sep 29, 2005 3:34 UTC (Thu) by stefie10 (guest, #19478) [Link] (9 responses)

I think you should try to get slashdotted regularly. Maybe you could make LWN free three months out of the year, and hope that lots of articles get slashdotted in that time. Or maybe when you have a particularly good/interesting article, you make it available for free and submit it to slashdot. (Even coordinate with Rob Malda.) If you got slashdotted once a month, you'd have a stream of new readers who might potentially turn into subscribers once they see a lot of tantilizing headlines that they can't read yet.

I also agree that link forwarding would help. I have at least one friend who I think would subscribe. Convincing him to subscribe would be much easier if I could forward him cool links occasionally, rather than trying to tell him verbally about LWN.

Slashdot

Posted Sep 29, 2005 7:34 UTC (Thu) by komarek (guest, #7295) [Link] (8 responses)

Coordinating with Rob was something on my mind, too. Maybe allow slashdot subscribers to travel from slashdot links to *certain* lwn content, when relevant. Because those people are slashdot subscribers, I would guess they are more likely to be willing to subscribe to lwn than a random sample.

I started reading The Reg because of slashdot, and I probably started reading LWN for the same reason. I rarely read slashdot anymore, but I pay at the "project leader" level for LWN (even when I'm too busy to read it for many weeks in a row).

One idea that hitchhikes on other commentors' ideas: When I want to send a subscription-only link to a friend, I may be willing to pay for the privilege. This would be something like a gift subscription.

Example:

I find an article I want to forward.
I click on "sponsor article to email address"
I enter email addr, and consent to micropayment by clicking "send"
A special link to the article appears in friend's mailbox
When friend clicks that link, my "account" is charged the micropayment

Notes:

* In order to keep credit card processing fees down, LWN could aggregate micropayments for some period. Or I could buy credits in advance, like those obnoxious college campus dining cards.

* The micropayment amount could change, according to age of article, length of article, or Jon's estimation of how much work went into the article. Multiple rates could be allowed, using radio buttons, with the default radio button set according to your subscription level.

* Sending a special link seems better than sending the article text, since it will draw the reader to the site. The email might also include

- the title of the article
- maybe first paragraph (or other auto-summary)
- optional guilt-statement (from sender): "This link broght to you by the generosity of X, who paid for you to read this subscription-only article"

-- Note: on the last idea, we should be careful not to make the recipient feel guilty and choose not to read the article.

* I'd prefer to be charged only for links that were "used", that is, the recipient successfully loads the linked page. Sometimes a friend might not have time to read the article, and there are many other reasons, too (let's not get into gift-card situations).

Well, I'm hoping Jon Corbet is still reading these threads, because I personally want the feature I've just described. For some friends, I'd probably spend more money this way during a year, than I would if I bought them a gift subscription.

-Paul Komarek

Slashdot

Posted Sep 29, 2005 8:31 UTC (Thu) by unaiur (guest, #3563) [Link] (1 responses)

I think that can be a great idea to put a button in the subscriber-only articles that sends an email with a one-time link to that article. When that link is used, it should be invalidated to prevent link redistribution. It should be free, since both lwn and the subscriber are benefited.

Yes

Posted Sep 29, 2005 9:57 UTC (Thu) by ikm (subscriber, #493) [Link]

I second this. This would do no harm, but would help attracting new people, smartly chosen by the existing subscribers.

Don't charge when a link is read

Posted Sep 29, 2005 9:16 UTC (Thu) by felixfix (subscriber, #242) [Link] (2 responses)

You might send it to a friend and expect to pay once, but when if the friend doesn't realize the cost and forwards the link, or someone down the line puts it on a web site. That could get mighty expensive!

Don't charge when a link is read

Posted Sep 29, 2005 9:55 UTC (Thu) by Quazatron (guest, #4368) [Link]

I think it would be a good idea if the link was 'read-once'. That way you could be charged for it and your friend would be the only one to see it. After he reads the article, the link becomes invalid and you are charged some small amount.

Don't charge when a link is read

Posted Sep 29, 2005 10:36 UTC (Thu) by dion (guest, #2764) [Link]

Well, the obvious fix is to make each link limited to something like 5 different users.

So if I forward a link to a friend of mine and then he can use that link in his own browser all he wants (set a 2 week cookie) and he can forward it to 4 other people if he wants.

The pages that they get served should state something like: "This page is is subscriber only content, but dion gave you free access, if it's any good please consider buying your own subscribtion"

Number 6 who gets the mail should get a friendly message that the content is subscriber-only, but they can get a fresh link directly from me.

Paying for the links could be as easy as subtracting a day from my subscribtion (that seems fair enough to me).

Put a forwardable link on all linkable items that I can just copy+paste into my own IM/email client.

Paying

Posted Sep 29, 2005 10:09 UTC (Thu) by ikm (subscriber, #493) [Link] (1 responses)

Paul, I think it is pointless to force subscribers pay for this. The real goal is to attract new subscribers, not to have profits from the forwarded links. The only thing that should be thought out is how many one-time links one subscriber may produce. For instance, two links each week, or eight links each month, or so. The criterion is not to allow one subscriber to forward all weekly content at once, each and every week :)

Stepping back a moment

Posted Sep 30, 2005 3:50 UTC (Fri) by pm101 (guest, #3011) [Link]

Okay. Lets step back a moment. If I really wanted to cheat, I could spread my username and password far and wide. Indeed, I seem to recall that at one point, there was a subscribed "cypherpunks" login that did just that. Let us assume Mr. Corbet, rather than announcing the cypherpunks login on the front page, decided to ban all people who logged in more than a dozen times in a week. At that point, I could grab an entire issue of LWN with wget, and forward it by e-mail. Worse, I could stick it on a pirate web site, or even Kazaa. Mr. Corbet could then embed watermarks and infiltrate pirate networks to figure out who was cheating. I, in response, could subscribe from multiple accounts so that I could try to remove the watermarks... To make a long story short, if people really want to cheat, they will. Right now, I think most of the readership wants to help out Corbet. Indeed, many of us donated before subscriptions, and are now subscribing. I don't believe cheating will be a significant problem.

The problem LWN has, and this is pretty fundamental, is illustrated in this graph:

[Insert picture showing exponential growth
of Linux userbase, superimposed with plot
of flat LWN readership base]

If those two lines tracked, Mr. Corbet would be well on his way to buying a small yacht. Sadly, they do not, since there is no convenient way for new readers to find out about LWN (as in, find out about the superbly high level of articles posted on a regular basis, rather than the mere existence of Yet Another Linux Site). While it may be possible to milk some additional money out of the current readership, that amount is pretty minimal. To be truly sustainable, LWN needs to find some way to draw in the additional readership from members who joined the Linux community in the past 3 years, as well as those who will join in the future.

I don't know the best strategy for this. A big part of it is to let people who are not members of the LWN community view some content. Sharing links is part of this. Another idea is a free trial subscription (on the facist end, this can be done by verifying credit card number; middle ground would be verifying non-free e-mail address; hippy end would consist of verifying any e-mail address, and having cheaters need to go through the hassle of getting a new e-mail address every few weeks).

Again, I do not know the best strategy. If I were Mr. Corbet, however, I would try opening up the site a lot. I'd probably go for the extreme -- links to articles can be viewed by anyone, and only the main pages are locked (so people cannot find the articles without subscribing or having someone forward a link). People can get a free 2 week subscription by verifying their (potentially free, potentially only non-free) e-mail address, but people cannot use the same e-mail address more than once a year. I would then monitor:

  • The level of abuse. Referrers could point out patterns of cheaters in links being accumulated on some web page. Free subscribers using 26 different Yahoo e-mail addresses could be tracked with cookies.
  • Growth vs. shrinkage of the number of subscriptions.

If the experiment fails, so be it. If it succeeds, Mr. Corbet gets his yacht (or more likely, a decent level of income).

(On a sidenote: I think the free subscriptions idea people suggested below is brilliant -- give out a free 3 month subscription to new FSF/EFF/LUG/Slashdot subscribers/etc. under what was listed as the drug dealer model...)

Slashdot

Posted Sep 29, 2005 15:58 UTC (Thu) by komarek (guest, #7295) [Link]

I was thinking of a one-time link, but we all seem to agree it should be limited somehow. If money were solicited at forward time, and there was a scale, then there would be little different between $1 for 5 "reads" and $0.20 per "read" (except convenience, and a transitive property). A limited number of "free" forwards sounds like it would earn some good will.

I suppose you could also add a number of forwards to each subscription level. Just because someone is at the lowest level does *not* mean that they don't know people who would also pay.

In balance, I think I'd suggest something like:

* 6 free forwards per year for any subscriber (one every other month)
* extra subscription feature to add more forwards

- If you add forwards at renewel/subscription time, you pay a flat rate (subscriber is speculating, transaction fees are minimized, encourage excess!)

- If you add forwards at other times, make the minimum payment sufficiently high that you make money despite transacation fees. Perhaps set different minimums for different transaction types.

And as so many others suggest, do *not* lower the price of the existing subscription levels, and do *not* make extra forwards free! My reasoning is that everyone might pay for extra forwards, regardless of subscription level. Maybe the subscriber could choose each time whether to use a "free" forward or a "paid" forward.

An LWN status update

Posted Sep 29, 2005 3:48 UTC (Thu) by ewen (subscriber, #4772) [Link]

I find LWN to be by far the most useful Linux news resource available; when my subscription came up for renewal a couple of weeks ago there was no doubt in my mind that I should renew it immediately (and I did). Pretty much every week I'm hanging out for the minute the weekly issue comes out so I can read it. In contrast I stopped subscribing to other Linux news sources because I was finding I wasn't even reading all of them, and often they sat around for weeks waiting to get around to reading some of them.

So I think you've got the right sort of content -- well written, topical, informative -- to be quite successful. The issue then comes down to selling/marketing that to people so they at least know they can subscribe, and the benefit of doing so.

I'm ambivilent about the idea of a two-week lock on articles; I think being able to point people at articles is one of the best forms of advertising, and it's often rather less relevant two weeks later. Maybe the "a subscriber sent you access to this one article" approach might be a viable compromise.

It is possibly worth considering whether LWN subscriptions can be sold in a more traditional subscription fashion. Perhaps with an emailed copy sent out (PDF; or maybe a URL) to subscribers who want one, when the weekly edition is published. And/or trying to "partner" with various Linux distributors to sell LWN subscriptions (I'm thinking the likes of EverythingLinux.com.au at least as much as I'm thinking of RedHat/Novell/etc).

Anyway I continue to hope you find a way to make it work in a sustainable fashion.

Ewen

PS: Fixing the cookie issue would be nice too. An updated cookie if, eg, the cookie has less than a week left, and subscriber has more time left than that, would be fine.

An LWN status update

Posted Sep 29, 2005 3:53 UTC (Thu) by lutchann (subscriber, #8872) [Link] (7 responses)

I hate to keep making the same suggestion over and over, but I'll say it again: please give us another higher level of subscription fee. (You could call it "Dot-com millionaire" or something.) $10/month is low compared to many trade journals (monthly ones, even) and I'd be happy to pay $15 or even $20. This option might also be popular among subscribers who are able to charge the fee to somebody else's budget.

An LWN status update

Posted Sep 29, 2005 4:38 UTC (Thu) by danm628 (guest, #5995) [Link]

Let second the notion of a higher subscription level. Some of us aren't starving engineers (at least not any longer) and can afford to help. And want to help, I can't imagine not reading LWN every day.

An LWN status update

Posted Sep 29, 2005 4:53 UTC (Thu) by kirkengaard (guest, #15022) [Link] (2 responses)

Or even to other subscribers who are also paying for themselves. :) I would tend to agree that the relative value of the content here beats any other Linux journal/zine/news source I might read -- I read them when they get posted here, because then I know there's something worth looking at. It would be a nice option to have, and still modest at $15/month. It's both donation to the cause and pay for services rendered. Worth considering?

An LWN status update

Posted Sep 29, 2005 6:19 UTC (Thu) by paulj (subscriber, #341) [Link] (1 responses)

double-plus-ACK. That's another huge value-add of LWN, they read the net for me and post a short summary with the link to the article for me, saving me time.

I don't think that aspect of LWN is "monetised" other than through ads. FWIW, I wouldn't object to LWN showing serveral additional banner ads on the news page to non-subscribers. (no idea if they already do, other than a small set of google ads, given I subscribe ;) ).

--paulj

An LWN status update

Posted Oct 12, 2005 22:58 UTC (Wed) by Zenith (guest, #24899) [Link]

Further ACK's from here :-)

I'm actually a starving hacker (ie. a student at university) and as my first year of subscription was running out, I opted for the next "level" of subscription, to show my support, even though money is limited.
I treasure everything I read at LWN, thus makes it more than worth it.

More money

Posted Sep 29, 2005 6:44 UTC (Thu) by hingo (guest, #14792) [Link] (1 responses)

Yup: 20$-30$ a month = dot-com millionaire, 50$ a month = Bill Gates :-)

One intruiging thought I had about this article: The reason I like LWN is also the high quality and low amount of comments. I realised, if we double the subscriber base, that might change for the worse? Also it might be a mistake to make Slashdot (as some suggested) your main avenue to promote LWN :-)

About the two weeks: Make subscriber content public in two weeks, available to registered users in one week and paying subscribers immediately. Then you'd get interested readers to subscribe, might have a better idea of who they are and it might lower the threshold for them to eventually pay something. Just a thought, don't know if it would matter.

More money

Posted Sep 29, 2005 11:58 UTC (Thu) by amk (subscriber, #19) [Link]

Agreed; Slashdot no longer seems to have much appetite for developer material beyond the most basic level. How about partnering with oreillynet.com? Or one of the larger general computing news sources such as CNet or ZDnet?

Subscription Weeks

Posted Sep 29, 2005 6:45 UTC (Thu) by ncm (guest, #165) [Link]

Likewise, I'd be happy to see a button at the bottom of every separate-page article: "Great Article!, Donate: o $1 o $2 o $5". For subscribers, it would use the existing credit card info; non-subscribers could be offered a subscription after filling the form, with a discount in the amount of the their prior donation.

This is in addition to my desire to be able to transfer "subscription weeks" I've bought to posters of the most useful material. Excess awarded "weeks" might be redeemed for exclusive prizes. (Imagine the cachet of a signature LWN brassard (12 weeks), coffee cup (24), or laptop hardcase (480!) awarded by one's admiring fans.) Especially highly-awarded comments might appear, re-edited, as proper articles the following week.

Two suggestions

Posted Sep 29, 2005 6:55 UTC (Thu) by dash (guest, #6182) [Link] (1 responses)

LWN has a dilemma: Opening the content more, or closing content more.

By opening to far up, you will remove all pressure to subscribe, except for the "feel good" donation aspect. In principle, this is a sustainable model, but it has been explored by LWN in the past without overwhelming success.

By closing up more, you will increase the value of subscription, at the same time as you make recruiting new readers harder (since the open content is the primary advertising channel - sorry Google). Closing up to much also feels orthogonal to spirit of the communites and subject matter that LWN covers.

The current model, with a one week lock-up period for viewing articles for non-subscribers, is trying to strike a balance between the two extremes. There are a couple of problems with the current approach:

  • It is hard for subscribers to send links to non-subscribers. This hampers network effects that would be very nice to have: It would make the content more useful for the subscribers (they can share it earlier), and it would work as word-of-mouth-advertising for LWN.
  • The regular lock-up period makes it easy for non-subscribers to just stay one week behind the subscribers. (Analysis of the web server logs could probably tell how many readers who are in this category.)
My suggestions would be:
  • Add a feature that enables subscibers to send special "opened links" to friends and colleagues. The resulting page would say "This page is recommended to you by subscriber XXX" at the top, but would otherwise be similar to a regular article. This would create some possibilites for abuse, but not greater than sharing accounts pose today.
  • Add some random jitter to the lock-up periods so that some articles will be locked-up for two weeks, and some only by, say, three days. This would mainly make things more difficult for "regular one-week-behind-readers", not for random visitors. My guess is that it would create a little more insentive for some non-subscribers to subscribe. If you combine this with withholding the information on when the content will be freely available, you increase the pain to the addicts, but, sadly, you would also inconvenience the random visitors a little bit.
My 50 øre (NOK 0.50).

--
Dag Asheim
Linpro - the leading Linux and OSS provider in Norway

Two suggestions

Posted Sep 30, 2005 3:40 UTC (Fri) by pimlott (guest, #1535) [Link]

By opening to far up, you will remove all pressure to subscribe, except for the "feel good" donation aspect. In principle, this is a sustainable model, but it has been explored by LWN in the past without overwhelming success.
I'm not sure how true that is. IIRC, when LWN went through its big "we're closing" crisis, the number of donations and offered donations was one of the factors that made Jon believe that subscriptions might work. I instead took this as evidence that LWN could survive on donations, and I don't believe this hypothesis has ever been seriously tested. My memory says we went straight to subscriptions without giving the donation model a chance. (People could donate before the crisis, but they were less aware of the need, so that doesn't count.)

I further have a strong sense that LWN was more a part of the free software community before subscriptions, and was for example slashdotted regularly. I think the donation model would have preserved that integration. (On the other hand, LWN now has a nice little community of its own.) In the same way, I think the "send an article" idea is terrific. It would serve to generate awareness of LWN in addition to bringing in subscribers. I would make it free for members, with a few measures to limit abuse. I also think making a few articles free from the start in hopes of getting them slashdotted would create buzz, though ISTR Jon was lukewarm on that idea at one time. (Of course, slashdot can link to older articles today, and doesn't. I wonder why. Does anyone submit them?)

An LWN status update

Posted Sep 29, 2005 7:23 UTC (Thu) by pcampe (guest, #28223) [Link]

It's difficult to understand why such a good sources of information like LWN has only 3100 paid users (although this is probably one of the biggest user base for Linux-related web sites). For me, and I'm sure I'm not talking only for myself, this is _the_ source for information related to Linux and open source. Countlessy times I've found the article I was looking for... Part of my job is Linux teaching (for technical people), and I always cite your site as the site they should start read if they want to be among the best in their field.

So it's not a product problem, it's related to the way you made this product accessible. Some ideas below, lots of IMHO's suppressed for clarity :)

1-week lockout it's not the best approach, as a lot of people can wait seven days, whilst you cannot reach a wider audience by giving away some on-the-news articles; you should evaluate if increasing the lockout period to 2-4 weeks and made some hot article immediately available could attract more casual user at first, and eventually made them into paid users.

There are some excellent series of article on LWN, like the Grumpy Editor Guide, cannot you revamp them (if needed) and use to attract more visitors? You could possibly end slashdotted :)

Also, I imagine that in the corporate world you can go to your boss and ask for a 200 $/year subscription more easily than for a 54 $/year one, because "if it's so cheap cannot be so good". Such corporate-subscriber could also receive a PDF version of the newsletter via e-mail, so they can show their boss there's something real in exchange.

Last point: in Latin there's a statement like "nomen omen" which could be translated in "a name defines everything" (yes, ancient Latin was one of the most compacted languages ever): Lwn is a lot more than a newsletter, and from the opening page this should be clear. Keep the name, add a slogan :)

Subconscious subscription level description issues?

Posted Sep 29, 2005 8:42 UTC (Thu) by jag (subscriber, #3766) [Link] (4 responses)

I wonder if people associate with "professional hacker" and therefore pick that option instead of thinking "this is worth $10/mo., let me pick that"?

It also makes people feel it's ok to only pay $5 per month, after all, they are professional hackers (except for all y'all who aren't, but I'll come back to that), and that's the rate LWN.net deems appropriate, so of course it's ok. Also, "project leader" seems reserved for people who are helped by LWN.net in their position of responsibility and should feel obligated to pay a little more, as opposed to simply being able to afford it.

If you're not a hacker (and not a project leader, manager or similar where LWN.net helps you in your capacity), you'd probably still pick the "professional hacker" option, since you don't feel like calling yourself a "project leader" is appropriate.

As heretic as this may sound to some ("I don't wanna lose my LWN professional hacker status!"), I suggest switching to neutral descriptions, or perhaps no descriptions at all except for the $2.50 one. That you could call "starving linux enthusiast" or some such, and then simply have unnamed "you decide" subscription rates (e.g. $5, $10, $15, $20), maybe tied to some incentive to choose higher rather than lower.

Subconscious subscription level description issues?

Posted Sep 29, 2005 10:50 UTC (Thu) by tibsnjoan (guest, #3800) [Link] (3 responses)

Hmm. I'd either forgotten, or not realised, that I could pay more
for my subscription. Duly done (I'm *not* a project leader, but
the subscription is definitely worth the greater payment).

It presumably would be simple to explore the possibility of offering
multiple payment options - with relatively neutral names, and maybe
emotive hints (so, "starving" hints that one *can* subscribe at that
level, but perhaps should consider a higher payment when better off!).

And T-shirts sound good - it's another way of advertising, after all.
A competition for good T-shirt designs is perhaps another means of
advertising, too - it presumably wouldn't need to be restricted to
subscribers, after all.

Subconscious subscription level description issues?

Posted Sep 29, 2005 11:47 UTC (Thu) by zmower (subscriber, #3005) [Link]

I subscribed at the Professional Hacker level because I don't regard myself as a project leader. It would have been bigheaded for me to do so. The $5 converts to £3 though and that seriously undervalues lwns worth to me.

I have advocated setting your own price before. Adding a minimum amount and suggesting standard levels (medium and high?) improves the idea.

I'd buy a T-shirt too!

Subconscious subscription level description issues?

Posted Sep 29, 2005 12:16 UTC (Thu) by pointwood (guest, #2814) [Link] (1 responses)

I think t-shirts (and other stuff like a nice coffee mug and such) would be a good idea. I know I would most likely buy a lwn.net t-shirt (especially if it is a quality t-shirt).

Since I'm a subscriber, I wouldn't really care about non-subscribers, but would it be an idea to make it possible to buy a single LWN edition? If you're not subscribing and notices something really interesting in this weeks LWN and there is a nice button/link that says "buy access to this weeks edition for $5", though I don't know what a resonable price would be?

Otherwise, I would just like to say thanks for providing the best Linux news site. Even though I'm currently totally broke, I will not give up my weekly dose of LWN!

Subconscious subscription level description issues?

Posted Oct 10, 2005 15:41 UTC (Mon) by Klavs (guest, #10563) [Link]

I'd buy a cool LWN t-shirt too - an easy way to do some advertisement for LWN, and ofcourse the T-shirt should be for "subscribers" only.. :)

An LWN status update

Posted Sep 29, 2005 8:54 UTC (Thu) by kleptog (subscriber, #1183) [Link]

I must agree with all the rest, LWN is certainly worth every penny. Now, after reading other's commments I have the following thoughts:

- Micropayments: Maybe instead paying by "days of subscription". You could provide a link to someone else and your subscription ends one day earlier.

- Donating days/weeks/months to authors of articles we like. The thought of prizes is an interesting twist. Maybe a Hall of Fame :)

- Allowing people to subscribe for more money seems like a good plan.

- It can't hurt being Slashdotted every now and them. A link that only works for people coming from Slashdot would be interesting. Or perhaps open some articles to people registered with other sites, to increase networking effects.

- Subscriber-only Tshirts! :)

Keep up the good work.

Sponsorship - added-value of LWN

Posted Sep 29, 2005 9:21 UTC (Thu) by bbencic (guest, #9213) [Link]

To help LWN and the community I am ready to offer some Gift Certificates or to sponsor some subscriptions. I suggest to launch a contest and the winner will receive a one-year Gift Certificate/Subscription. The second and third will receive a 6-months Gift Certificate/Subscription. The goal of the contest is, of course, to make LWN better known.

To increase the base of readers (and subscribers), it may be interesting to translate some articles in other languages like French, Spanish, Italian, ... These articles will be of course available for subscribers only. The problem is : Who will do the translation ?
It could be done by the community (any volunteer ?) or we could ask professionals to do it. But how much does cost such translations ?

Just my 2 (euro)cents :-)))

Bernard.

An LWN status update

Posted Sep 29, 2005 9:44 UTC (Thu) by ikm (subscriber, #493) [Link] (2 responses)

A one week old content is already sufficiently old enough to not fully satisfy just anyone. Old news are not news. Increasing to two weeks would only alienate non-subscribers, but won't do no good. This is similar to lowering one's salary in hopes that one would do better because of that. That never works -- it only gets people angry and lowers their incentive further.

An LWN status update

Posted Oct 1, 2005 23:04 UTC (Sat) by dvdeug (subscriber, #10998) [Link] (1 responses)

Most of the week-old content isn't news; it's analysis and reviews. It's not really getting stale in that week period.

An LWN status update

Posted Oct 3, 2005 14:54 UTC (Mon) by ikm (subscriber, #493) [Link]

Still, it's analysis and views mostly in response to the current events; besides, when you know it's a week old, you don't really care -- it's OLD regardless -- some people have already read it before you week ago :) Well, at least it's what I feel, and people tend to care about what they feel :)

T-Shirts!

Posted Sep 29, 2005 10:31 UTC (Thu) by Quazatron (guest, #4368) [Link] (1 responses)

Like previous posters, I'd like my LWN t-shirt. However, the current logo doesn't seem 'cool' enough to place on a t-shirt.

So why don't you start a 'Design a LWN t-shirt' competition, and see if someone can come up with a nicer logo for both the site and t-shirts? Who knows, you might be pleasantly surprised.

Also, what is it with hackers and black shirts? If you go to thinkgeek.com or any other site that sells geek shirts, you are hard pressed to find any white shirts. Come on, not all geeks are into heavy metal :-) Some of us live in countries where the sun shines hard, and black is hardly photoreflective...

T-Shirts!

Posted Sep 29, 2005 16:00 UTC (Thu) by vmole (guest, #111) [Link]

Also, what is it with hackers and black shirts?

Black shirts hide coffee spills.

An LWN status update

Posted Sep 29, 2005 10:51 UTC (Thu) by tialaramex (subscriber, #21167) [Link]

Hmmm. Here's an idea which might not be feasible for various reasons, but it can't hurt to mention it...

What if we could (when subscribing, or maybe at any time) put extra money into a pot to get specific articles written? So maybe I login, and there's a list made by LWN editors of stuff they could do but weren't necessarily planning for any time very soon. e.g. "Grumpy Editor on VOIP" and I can pay for one or more $10 "votes" to influence what gets written. LWN sets a threshold (I'm guessing this would be in the ballpark of $1000) and when it triggers, those votes vanish and the article gets written. If your $10 vote sits around lonely in an unwanted item (e.g. you turn out to the be one of only three people who wants an editorial on "Why Emacs is better than vi") you could be permitted to move it to something else.

Then I'd guess I expect the article to be locked to subscribers, plus voters if you decided to allow non-subscriber voters, and you'd maybe email all the voters to tell them "You got your wish! Check out the article here"

Anyway, this seems as though it could expand LWN and importantly it would make the expansion proportional to funding, because I know a lot of companies have great plans that go askew only because they guessed wrongly about expansion (either thinking too small and drowning or too big and spending too much too soon).

Oh, and I suppose companies might be interested in putting a lot more than $10 to get something highlighted. I don't know if LWN's principles would be bent too far by Foo Linux Inc. giving them $5000 to write an article about something that Foo Linux happens to be really good at...

An LWN status update

Posted Sep 29, 2005 11:08 UTC (Thu) by Duncan (guest, #6647) [Link] (1 responses)

How many will read this far down? Anyway, having read the other posts...

As some of the others, I find I'm regularly citing something I read on
LWN, usually on the various mailing lists and newsgroups I subscribe to.
I've found that being a regular LWN reader makes me an informed Linux
netizen, and I find it both convenient and enjoyable to be able to speak
with a bit of authority, citing LWN as a reference. With that in mind...

* I believe a one-week period is about right. Possibly 10-day at the
outside, if combined with some of the other suggestions for making member
links available, which would put the Thursday Weekly available the next
Sunday. This would accomplish two things (in addition to the slightly
longer wait time).

-- It would come "gratis" at a somewhat less convenient time for the biz
types, who would then have a bit more encouragement to subscribe.

-- It would encourage a second level of reader, the "weekend reader", the
hobbyist who wouldn't be motivated by the biz side of things as they do
something else for a living and therefore don't have all that much time
during the week anyway, but who have the time on the weekend to "catch up"
on their hobby. Different market, perhaps some will eventually find the
content valuable enough to subscribe. In any case, it could increase the
level of awareness of LWN within the segment and thus increase LWN's value
as a quotable source, thus it's value for the subscriber as an "early
reader" able to cite the source before it becomes public knowledge.

Talking about citing...

* On the sponsored links thing... one-time links have a purpose for some,
but as I've stated, most of my quotes are in newsgroups and on mailing
lists, so that wouldn't work too well for me. As well, the whole per-use
sponsored thing wouldn't work too well, here, as it could add up pretty
fast. Here are a couple second level points:

-- For a fee of no greater than $5 (to be taken off the subscription
time, thus not incurring a separate transaction fee) what about making
publishable "sponsor-links" available? These would NOT be single-use, as
some have suggested, but in addition to that, and would activate no
earlier than two days after original subscriber-only content posting (thus
still providing a bit of guaranteed subscriber-only time). However, it
would cut the current week, possibly 10-day if my suggestion is taken.

-- This would then open up the "project lead" level of subscription to a
privilege in keeping with the title. Subscribers at the "project lead"
level would be able to provide up to (say) three published and eight
one-time (suitable for email as others have suggested) links per month,
included in their fees.

-- A higher level, $15-20/mo, would make those available links apply per
week rather than per month. (If this were done, consider renaming the
current "project lead" to "task-group lead", and letting this level then
be the "project lead" level.)

-- Ideally, a user could see just how many times a link was used.
I'd /love/ the ability to see if anyone was clicking thru on my LWN
reference links!

So... increase general publicly available wait time to 10 days, both
encouraging weekend readers, and encouraging biz readers just that bit
more to go for the subscription. While increasing general wait time to 10
days, make it possible for subscribers to get one-time and general use
links, to be activated at the LWN publish plus two-day point. This could
be for a small fee, that would in turn encourage higher subscription
levels to offset it and give some meaning to the "task-group lead" and
"project lead" types. The fee however would be somewhat offset by the
overhead of tracking, but by the same token, that tracking would allow a
definite measure of the "network effect" both for LWN in general and by
individual users, who would then see how many folks actually followed up
on the LWN cites provided.

* On the subject of T-shirts... What about getting the folks that do the
Register shirts to give it a go? An LWN O'Really shirt! (Or... what
about becoming US distributors for that shirt series... I might consider
buying some of them if I wasn't ordering from Britain. There may be US
distributors, but I don't happen to visit them, and I /do/ visit LWN.

* Talking about LWN. Is Linux World News taken? As I said, I cite LWN
frequently, and it gets to be a pain explaining that it is, but isn't,
Linux Weekly News. If it's taken (and can't be procured for something
reasonable), what about LFN, Linux and FLOSS News. OTOH, three-letter
common TLDs aren't all that common, and probably all taken and rather too
pricey to come by. Linux World News is just perfect... If it's taken by
Linux World, the trade show, or similar, maybe an arrangement could be
worked out? Maybe LinWorld News? I know, you've probably heard them all
and they aren't suitable, but... (Maybe I've just gotta be more
creative... "(more than) Linux Weekly News!" or something, in my
descriitions!)

* I can't let this go without mentioning that long promised sitecode
source that hasn't shown up, yet. Yeah, it "needs cleaned up", but code
that's not cleaned up could still be more useful than code that's not
available at all! As well, think of it as yet another way to get LWN's
name out there! Someone mentioned eating one's own dogfood! The code may
not be pretty, but how can such a beacon for FLOSS remain so when its own
code has remained in a "we'll open it someday" state for /years/? Maybe
you'll get help with some of these features, maybe you won't, but hey, if
Linus can give up Bitkeeper...! Hopefully it doesn't come to something
like that, but...

* One more. I like the "set your own subscriber level" idea. Either
that, or setup something at the $7.50/mo level. Some of us aren't exactly
starving, but let's say we budget close enough that the difference between
a $60 annual cost and a $120 annual cost is leap big enough to swallow
hard when considering! $90 might just be doable, for a cause we /really/
believe in! (Of course, there's maybe a "pro" subscription plus a
"starving" sponsorship, but who sponsors on a "starving" level, anyway?)
Of course, if the fee for publishable 2-day links goes into effect, with
the suggested bundled link privs at the lead levels, I'd consider that
worth scraping up the extra $30/year for, to the $120 level... to get the
2-day cite links I could actually post.

Duncan

An LWN status update

Posted Oct 21, 2005 7:04 UTC (Fri) by malex (guest, #15692) [Link]

I used to be a LWN subscriber and would've probably kept the subscription for a long time, yet. However, the never fulfilled promise of lwn code release was important to me. I'd love to have seen how a site like this is done even though the code has probably not kept up with Quixote development. I think Duncan's other points were very well thought out, too. For instance, the inability to send a private or publishable link to a handful of developers of an OSS project I participate in was very annoying. Hopefully, Jonathan will consider at least some of the points raised by Duncan and others. I would definitely consider re-subscribing if the above two items were addressed.

An LWN status update

Posted Sep 29, 2005 11:25 UTC (Thu) by modernjazz (guest, #4185) [Link]

What's the balance of readers between subscribers vs. readers of freed-up
content? If the large majority of readers are viewing the free content
with a 1-week delay, it's hard to imagine that there wouldn't be benefit
to increasing the delay to 2 weeks. If not, then it might not be a useful
long-term strategy.

Personally, what I most care about is keeping this valuable service
running, and if there's some inconvenience to non-subscribing friends
when I send them links, oh well.

With regards to "open spirit," how many software packages do you know of
that have weekly releases? Such a schedule requires full-time effort, and
no one can eat air.

An LWN status update

Posted Sep 29, 2005 11:44 UTC (Thu) by leews (subscriber, #4690) [Link] (1 responses)

3100 subscribers?

Could you give some info on the demographics? Are we all single, 30something geeks or what?

What percentage of your subscriber base is international?

Methinks you need a small marketing campaign. What would it take to grow your subscriber base to 30,000 or even 300,000?

Thoughts:

There must be at least 750 User Groups worldwide?
http://lugww.counter.li.org/ lists about 680.

Give them 20 free subs each. There, your potential userbase is now 15,000. Let's say only 20% renew, you have now doubled your paid subscription level to 6000 in one year.

Encourage them to sign up others. Give a 20% discount when they do so.

Strike a deal, if all renew, give them another 20 free subs.
Voila. you are in the 30,000 ballpark.

Give them a stake: ask them to volunteer articles in lieu of fees. This decreases your costs and increases your subs.

This also increases LWN's international relevance.

Have fun!

An LWN status update

Posted Sep 29, 2005 13:05 UTC (Thu) by smitty_one_each (subscriber, #28989) [Link]

I think the LUG approach has some merit.
I echo the willingness to pay more for the subscription.
Please do not 'tart up' the site, though, to gain subscriptions: the target audience is clearly in the starboard tail of the standard normal distribution. Nothing could be less pleasing than seeing it dragged to the mean, where one finds Slashdot. I like the no frills, works-in-lynx approach. ;)
Targeting Slashdot subscribers, as mentioned elsewhere, seems a good idea. I actually checked out the site and subscribed when Robert Love touted it in his latest Kernel tome. Maybe some geek sponsorship in Linux Journal (my favorite dead tree publication) would help. [Shot of Linus in front of a comically big, flat screen capture of LWN].
I also admit to reading OSNews frequently.
Finally, corporate yacht rentals are a surefire cash cow.
Thanks,
Chris

Better marketing

Posted Sep 29, 2005 12:22 UTC (Thu) by amk (subscriber, #19) [Link]

I'm continually surprised by how little-known LWN seems to be. I would think that corporate users could obtain a lot of value from LWN, because it provides an excellent overview of the past week's activity, as well as accounts of where projects are going (e.g. I find the progress reports on Linux real-time to be incredibly useful).

To improve things, I think you need to make LWN more visible:

* Take some existing articles, and see if oreillynet.com would be interested in running them, crediting them to LWN.
* Prepare some marketing material aimed at getting corporate subscriptions. Perhaps a publication such as CIO Magazine would be interested in interviewing you or writing about LWN.
* Could some of your editorials be submitted to cnet or zdnet? Or even the op-ed page of a newspaper?
* Add a higher subscription level aimed at corporate customers.
* Submit Slashdot items about longer LWN articles.
* The suggestion of trading a day of subscription to be able to e-mail a sponsored link is a good one; I'd certainly take advantage of it.

An LWN status update

Posted Sep 29, 2005 12:24 UTC (Thu) by boerner (guest, #4247) [Link]

My two cents....

1) T-Shirts are always a good idea :-). I like the earlier suggestions to have a contest to redesign the logo. I would certainly pay for it, I am not expecting something for free.

2) More Grump Editor articles. I can hoestly say that the way these are produced makes them invaluable. They cut through all the cruft most other sites have we doing a "review" and get to the real meat. The option of having these (or any other article) downloadable as a PDF (viewable in Evince of course)

3) A series similar to the Grumpy Editor that essentially is a collection of Howto's. For example, a real world small office Linux server howto. Yes, I know there are howto documents, man pages, etc. but someone walking through setting up Samba step by step for the perspective of a technically competent user who may not be too familiar with Linux would be invaluable. I would pay an additional premium if need be for such content, if done in the same style and of the same caliber of the current Grumpy Editor series. I am no newbie (I actually have my Red Hat Certified Engineer Certification) but I also like good groundings in the basics, am more importantly, examples of how it solves real world problems.

Again, my two cents, YMMV

An LWN status update: thoughts

Posted Sep 29, 2005 12:29 UTC (Thu) by landman (subscriber, #2901) [Link]

First, you can charge more. You originally thought of a donation pool to keep lwn going, and that didn't make sense to me. I saw a nice simple business model, and a way to generate revenue. Thankfully you adopted that. An extra 10-20% per year is not going to drive me away.

Second, you can add stuff I care about (not just me but others like me, and therefore get some additional readers). Specifically linux clusters. ClusterWorld magazine died this past year, as they could not get sufficient readership to sustain a print magazine. It is not hard to get a cluster/grid column here, and it is quite pertinent to the whole of linux. I don't know if anyone here has noticed, but Linux has achieved world domination in high performance computing. I have written articles for CW as well as my own blogs and others, and it wouldn't be that hard to recruit a few writers for bits like this. Do the same thing for databases, and web servers/portals/...

Just some random thoughts on this.

Some reactions so far

Posted Sep 29, 2005 14:41 UTC (Thu) by corbet (editor, #1) [Link] (11 responses)

For those who are wondering if we're reading the comments - we did ask for feedback, it would be rude to tune it out. We're watching.

Here's just a few quick reactions so far, posted here rather than in a bunch of little followups:

  • Lots of suggestions of getting slashdotted. It is true that slashdotting happens far less frequency now that the subscription gate is in place. If we extend the subscription period, we probably will put out an occasional article immediately to encourage that sort of thing.

  • Subscription offers for user groups. That's been on our list for a while, and tried once or twice at a very low level. We'll probably do something here.

  • Some way for subscribers to pass out "read this article free" tokens. That's a new one, we'll have to think on how it would be implemented. Not sure how useful it would be without the ability to post to a mailing list, though.

  • Subscription levels: I suppose we could always implement a higher level, though I already feel bad that we don't really have much to offer the project leaders now. Somebody asked about distribution: approximately 18% starving hacker, 76% professional hacker, 7% project leader. Early on, the starving hacker and project leader levels had almost equal numbers of subscribers, but that has changed over time. We'll ponder on whether the levels should be renamed, but I do want the lowest level to remain available; LWN's readership is as global as it gets, and we want to be accessible in places where $5/month is a lot of money.

  • Translations to other languages. It's an idea which has been explored, but translations are a lot of work. We get an occasional request for permission to translate an occasional article; we've never said no to that.

  • More grumpy editor articles. We want more content like that, but those articles are a lot of work. They also keep well, so a grumpy editor article is usually a sign that said editor is traveling somewhere (this week being an exception to that rule). We'll crank out as many of them as we can.

Thanks for the feedback - we still reading.

Some reactions so far

Posted Sep 29, 2005 15:10 UTC (Thu) by Tet (subscriber, #5433) [Link]

I suppose we could always implement a higher level, though I already feel bad that we don't really have much to offer the project leaders now.

Sure you do -- up to date, accurate and informative news about what's happening in the Linux world. Maybe I'm in the minority, but I'm happy to pay for that. I'm also prepared to pay more than the bare minimum. Sure, I could claim to be a starving hacker and get the same content for a lower price, but a) I'm not, and b) if I (and others like me) did so, LWN's future would be less certain. So I'm happy to pay above the odds to try and assure LWNs continued publication. As others have suggested, a higher subscription level would be an option, and I'd be happy to pay it.

As for increasing the lockout time, that seems like a good idea to me. Of course as an existing subscriber, if won't have an effect, but putting myself in the position of a non-subscriber, it may well make me more likely to subscribe, and as such is probably worth a shot. Even if it doesn't work, you won't have lost anything but trying it.

Some reactions so far

Posted Sep 29, 2005 16:14 UTC (Thu) by vmole (guest, #111) [Link]

Jon, don't worry about "not offering enough extra" for higher subscription rates. There are many of us who value the LWN content, and want it to continue (and expand!). If paying more will increase the chance of LWN's longterm survival, that's extra enough. And nobody is forcing anyone to pick the higher level; think of it as PBS or NPR donations: pick the price that correlates with the value you think you're getting.

And on that note: a few days ago, I renewed my subscription. I'm pretty sure that it did not offer the chance to change subscription levels, and as many others have commented, I'd just plain forgotten that there was a higher level. I've fixed that today, but it might be worth adding that option directly on the renewal form. I picked the medium level initially, because I wasn't sure how it would work out, but I'm glad to kick in more now.

Some reactions so far

Posted Sep 29, 2005 16:27 UTC (Thu) by Thalience (subscriber, #4217) [Link]

Some way for subscribers to pass out "read this article free" tokens. That's a new one, we'll have to think on how it would be implemented. Not sure how useful it would be without the ability to post to a mailing list, though.

I have certainly wished for something like this in the past. I know of a few people who I think would probably see the value of LWN after just a few timely reads of the section they are most interested in.

Even just a form to email a link when that page goes to free access would be helpful, for those articles that are not terribly topical (everything but the security page, really). In fact, I've often thought "Hey, my friend needs to see this, I'll email a link next week". But I usually forget when next week rolls around. Have the server remember it for me, and I'll probably use it often.

Do not under estimate your value to some people

Posted Sep 29, 2005 18:43 UTC (Thu) by Stephen_Beynon (guest, #4090) [Link]

I work as a contractor/consultant at a company site where a software
product running on Linux is developed. Over the years I have seen many
other contractors come and go, but so far the client has always asked me
to stay. I put much of this down to the fact that I can offer suggestions
and help to people with vast ranges of problems from lvm to networking.
From scheduler issues to broken boot loaders.

A vast amount of the knowledge that keeps me in this well payed contract
has come from me reading Lwn every week since 1998. I consider the Lwn
content to be vital for my future employment. As such I think you
underestimate the value that you provide, and certainly should not feel
bad about not providing value for money at the higher rates. I would be
very happy to pay a higher rate for the content if only I had the option.
I suggest either a range of higher rates for people in my position or a
'name your own rate' option.

The ability to give people tokens to read articles would also be very
handy. I frequently want to refere people that do not subscribe to recent
articles, but often forget by the time they are free. On at least 1 of
the occations where the article was allready free you gained a new
subscriber.

Some reactions so far

Posted Sep 29, 2005 19:39 UTC (Thu) by Alan_Hicks (guest, #20469) [Link]

Subscription levels: I suppose we could always implement a higher level, though I already feel bad that we don't really have much to offer the project leaders now. Somebody asked about distribution: approximately 18% starving hacker, 76% professional hacker, 7% project leader.

I'm frankly proud to be a "project leader" subscriber. When I chose to subscribe I thought this site's content was easily worth $10 a month, and I was by no means long on cash at the time. If you consider a higher tier of subscriptions, allow me to make these suggestions:

Starving Hacker International (intended for readers in countries where $5 USD per month is still a substantial amount of money): $2.50
Starving Hacker: $5
Professional Hacker: $10
Uber Geek: $20

That gets out the idea that $2.50 levels are geared towards those type of people specifically unable to afford $5 a month because no one in their area makes enough to pay that.

Early on, the starving hacker and project leader levels had almost equal numbers of subscribers, but that has changed over time.

Is that because you've gained starving hackers at a faster clip than project leaders, or have project leader subscriptions fallen? Here's one option to increase your number of project leaders: LWN mailing lists.

LWN mailing lists could be as simple as an e-mail on the most recently published article as they came up. This could even be offered to the $5 professional hackers. $10 memberships would also get access to LWN mailing lists on a variety of topics, like say desktops, servers, clustering, or just one general LWN-discussion mailing list. I suspect that your $10 subscribers are among the best and brightest in the community, and having such a mailing list to ask questions that don't easily fit in other places is a valuable tool.

For at least a couple years now I've been a subscriber to the slackware-OT mailing list, a mailing list that the best and brightest Slackware users of the newsgroup alt.os.linux.slackware have all subscribed. It is undoubtably the best all-around reference for any linux questions I have ever had. Such a mailing list that only LWN $10 subscribers could join would likely be a major boon for them and encourage higher fee subscriptions. You could keep this in everyone's mind by including sumaries of important discussions on the mailing list in the weekly paper just like you do for the LKML.

Subscriber Links

Posted Sep 29, 2005 21:07 UTC (Thu) by GreyWizard (guest, #1026) [Link] (2 responses)

Some way for subscribers to pass out "read this article free" tokens. That's a new one, we'll have to think on how it would be implemented. Not sure how useful it would be without the ability to post to a mailing list, though.

I have a suggestion to address both these concerns: give each restricted article a link with an embedded token that only LWN could convert back to a subscriber account number. A subscriber could right click, select "Copy Link Location" (or equivalent) and then paste into an email client. Anyone who clicks such a link would get the article, even while the restriction is still in effect. How many times can such a link be clicked? As many as bandwidth and server capacity allow, so mailing lists present no special problem. How many of these could an individual subscriber issue? As many as he or she wants to use.

Why bother limiting these things? Would having a token link accepted by Slashdot really be a bad thing? Sure, one could post such links for every article to some public place. But one bent on mischief could also post the article contents instead. At least when a subscriber abuses link tokens the editors can easily detect it and take disciplinary action such as suspending the privilege for that account. The point of restricting content at all is to give casual readers an incentive to pay. Do they lose this incentive just because one of us occasionally sends links to the most interesting and timely articles?

Actually, getting links from friends who subscribe is a better incentive than access to undifferentiated week old articles. Subscriber links will be sent right away by people in a position to know what that particular reader is likely to find interesting. Doing things this way empowers subscribers to be better evangelists. Considering the torrent of replies every article on the status of LWN recieves many subscribers are eager to do this kind of work. When subscribers have the power to decide which articles should be more widely read the editors can remove themselves from pointless marketing discussions.

Where is the downside? This could be done on an experimental basis. Repealing the feature if subscriber totals begin to decline would be simple. Do you trust us enough to let us try?

Subscriber Links

Posted Sep 30, 2005 20:52 UTC (Fri) by corbet (editor, #1) [Link] (1 responses)

"Do you trust us enough to let us try?"

Seems like maybe I'm going to have to. I'm pondering implementation details now. I'm thinking about allowing magic links for individual files, but not the weekly edition summary pages. Privacy policy implications are worth a thought. One could do cool things like track how many new subscribers resulted from the links sent by each subscriber, but I'm leaning against keeping that much information. I may reserve the right to interpose a "try a trial subscription" page occasionally.

Anyway, something will probably happen here. Just a matter of finding some hacking time...

Subscriber Links

Posted Oct 1, 2005 4:22 UTC (Sat) by lutchann (subscriber, #8872) [Link]

Yes, it would be terrific if you could do this, and I don't think anybody would be offended if the forwarded page contained a "please consider subscribing" insert or even an interstitial page with a blurb about LWN. Often when I've wanted to forward a subscriber-only LWN article it has been for folks who work with Linux daily but do not follow the open-source world, and they likely have never even heard of LWN before. These sorts of referrals might help your subscriber base grow further into the market of hackers who only care about "Linux the product" and not "Linux the community".

Some reactions so far

Posted Sep 30, 2005 0:54 UTC (Fri) by pimlott (guest, #1535) [Link]

More grumpy editor articles. We want more content like that, but those articles are a lot of work.
But that's a positive: it keeps you grumpy.

Some reactions so far

Posted Oct 4, 2005 8:33 UTC (Tue) by ekj (guest, #1524) [Link]

Subscription levels: I suppose we could always implement a higher level, though I already feel bad that we don't really have much to offer the project leaders now.

That's the wrong way to think about it. I am certain that a large fraction of the Lwn-readership send you money not so much because it gives them any tangible benefit as simply because we *like* what you are doing and want you to *keep* doing it.

For me, any advantages, time-limits, one-time-links whatever are completely irrelevant to if I subscribe or not. What is important is that I want to support what you do. I did so by sending you money as a donation even before subscriptions existed, and I'd keep doing so in the future even if *all* advantages for subscribers where removed.

If someone *wants* to send you more money every month (seems to be the case based on a few comments here) then I don't see any reason whatsoever not to allow that. You need the money, and there's people who are happy to give it to you, where's the problem ?

It's not as if those people aren't perfectly aware what they're doing with their money. They're a) increasing the chanse that Lwn will stay around and b) helping people who do an excellent job get paid more in line with what you deserve.

Some reactions so far - a guest's view

Posted Oct 6, 2005 14:35 UTC (Thu) by tyhik (guest, #14747) [Link]

Until now mostly subscribers have expressed their opinion, for obvious reasons. I'd like to add here a one of a potential subscriber.

The truly distinctive and valuable readings have been the weekly Kernel pages. Therefore I have contemplated subscribing for years. Years ago I even tried to get our small company to subscribe, but the value of linux was not yet clear to magagers back then. I might try again now, when managers are much more 'linux-prone'. Also, the salaries of developers here in Eastern Europe are growing so that the subscription would be well affordable already.

I think there may be many potential subscribers out there in a similar position due to the growth of linux use and linux-related jobs. And also because of continuing economic growth in quite some areas of the world.

1. Please extend the access restriction to the weekly Kernel pages. It should become at least 2 weeks, but I wouldn't mind more.

2. If making more subscription levels, please keep also the current lowest-fee level present as salaries of developers may well differ an order of magnitude between countries.

3. Don't bother with translations. After all, we non-English developers want to be able to read the cool comments in kernel ourselves, don't we.

It would be interesting to hear little bit about the statistics of guests as well. How many of them are regular readers (log in more or less regularly)? How many of them are there compared to subscribers?

The Grumpy Editor articles are very good ones compared to many of the software comparisons and overviews available on the net. But to be honest, most of the time they just save us just time and hassle to learn these things ourselves. The weekly Kernel pages, in contrast, provide overviews that are available nowhere else and often give insight to things which weren't graspable to a mere mortal developer without guidance. I have enjoyed also very much the Kernel articles written by other authors, the well-known kernel developers. Shortly, every effort put to extend and enhance Kernel pages would make LWN even more distinctive and would bring you more readers and of course more subscribers.

Jon, I would really like to thank you for all that excellent work, and also for the LDD work. In not so distant future I will subscribe, for sure.

And the survey says ...

Posted Sep 29, 2005 15:33 UTC (Thu) by southey (guest, #9466) [Link]

You must create a simple survey! Your base has not changed in a year (but gas prices have). Really you are not going to increase your base that much from this. Some market research probably would be worthwhile.

So please ask all the subscribers some simple questions like how much you would pay for LWN a year and things like what type of content etc. just to make it interesting. That way you should not feel bad about increasing the rate.

Once you have determined what you think your base likes, try to do the same to the non-subscribers. Perhaps by meeting some of their needs you can convert them.

In addition to mnay of the other ideas, I expect to see a PayPal donation link so if I really like the article I could donate some money to see more of it (either an indepth article or a future article on that topic)

An LWN status update

Posted Sep 29, 2005 15:58 UTC (Thu) by kbee (subscriber, #4468) [Link] (1 responses)

Thanks for the great info and perspectives. It's worth every penny. A few ideas:

1. Partner with the Free Sofware Foundation: Provide a one-year LWN subscription as an introductory FSF member benefit.

2. Invite Tim O'Reilly out to Colorado for a weekend.

3. Is it possible to only maintain what you are doing, or is some sort of expansion necessary? For example, how about addition of something like the content of LinuxDevices.com? (I understand they are in the Ziff-Davis world.) I really value LWN's thoughtful, well-qualified, no-hidden-agenda, human-voice perspective, and subscriber only revenue supports that. How do you provide more of that while maintaining integrity?

An LWN status update

Posted Sep 29, 2005 16:34 UTC (Thu) by karim (subscriber, #114) [Link]

I don't usually like to indulge in this sort of thing, but I see no choice here but to come out and say it: LWN should stay away from LinuxDevices.com. LWN is community-aware, and I don't see any reason for it to integrate content which clearly is not.

Karim

Selling yourself cheap

Posted Sep 29, 2005 15:59 UTC (Thu) by smoogen (subscriber, #97) [Link] (1 responses)

To be honest.. I consider LWN membership to be my most important 'community' item. I havent signed up for any of the other groups (ACM, IEEE,etc) because they just do not give me the value that LWN has given me. I have dropped pretty much my other reading sites because they are simply too much crap to what little signal is there. I also use LWN to go over what other information is more interesting for me indepth. I used to use Slashdot and stuff for that but the noise levels and the level of junk they post is not worth me spending time there or even paying for it.

Personally I would like to be able to pay $20.00 a month as that would be still less than one organization wanted from me. I think that the lower end should go up at least by inflation.

If its possible.. I would stagger the free versus pay articles. I wouldnt mind paying for someone to go over the various programmer blogs and point out which articles are important to me. These are usually time sensitive and locking them for a week means that paying for it is important. The weekly items are very important and could go for 2 weeks.

To get a larger audience.. you need to advertise via what people read mostly these days.. blogs. People who pay for this need a vanity item that they can show off.

ADVERTISE!

Posted Oct 7, 2005 2:53 UTC (Fri) by xoddam (subscriber, #2322) [Link]

Searching for the word "advertise" on this page (full of comments) found
*two* instances and one was the link for advertisers *on* LWN. While
word of mouth and Google are reasonable enough ways for LWN to find its
way to new readers, surely you must have considered paid advertisements
in other media?

You won't increase subscriber numbers (much) without increasing
readership, and there's only so much you can increase subscriber prices
by without turning away new subscribers. You need new readers more than
anything -- and they won't subscribe until they've learned to appreciate
the value of the site.

Ads aren't cheap but they do generate traffic; put them in the trade
press. Places people who weren't in the first wave of Linux adopters
read regularly: Wired, ZDnet, The Register, etc. You provide them with
enough referrals, ask for some back!

A few seeds in the wind ...

Posted Sep 29, 2005 16:14 UTC (Thu) by karim (subscriber, #114) [Link] (3 responses)

I haven't gone through the entire list of suggestions, but I thought I'd put these ideas out, feel free to drop any.

Mainly, while the underlying community is all about sharing, as it should be, I don't personally think that analysis of said community or its work should necessarily be free. For me, LWN has been a source of high-level balanced reporting on very important topics, and I would have no objection to see it become paying-only. This may make some uneasy, but it can be a selling angle.

With regards to making some of the analysis available, nothing precludes LWN from allowing companies to sponsor the freeing of content in exchange for more agressive banners in the "freed" content.

Generally, the web site still looks and feels like a community site. While I appreciate the authors' participation in said community, a more polished/ flashy presentation would further highlight the content's value.

Karim

love LWNs low fat content

Posted Sep 29, 2005 16:55 UTC (Thu) by eru (subscriber, #2753) [Link] (2 responses)

Generally, the web site still looks and feels like a community site. While I appreciate the authors' participation in said community, a more polished/ flashy presentation would further highlight the content's value.

Whatever you do, please don't add bandwidth-hogging eye candy! One of the things I really love about LWN is its fast loading and no-nonsense appearance. It also makes it possible to enjoy LWN on less than optimal connections. For example, I am now reading this on a laptop in a hotel room, connected by a Nokia GPRS-enabled phone, a setup that has about the speed of a fast wired modem line but much worse latency. LWN works fine, many other sites are painful - and cost more to look at because of the per-Mb pricing of my GPRS provider...

love LWNs low fat content

Posted Sep 29, 2005 17:15 UTC (Thu) by karim (subscriber, #114) [Link] (1 responses)

Nothing precludes LWN from providing what you ask for provided you are logged-in and customize your viewing experience as such. It could even provide a http://lwn.net/no-eye-candy-login/ for those interested. But for those that come to the site with little or no community background, eye candy makes a difference.

Karim

love LWNs low fat content

Posted Sep 29, 2005 18:32 UTC (Thu) by eru (subscriber, #2753) [Link]

Sure, but supporting both the lo-fat and eye-kandy views well is a lot more work, and wasn't part of the original problem that LWN staff lacks resources?

An LWN status update

Posted Sep 29, 2005 16:39 UTC (Thu) by dmarti (subscriber, #11625) [Link]

I'm going to be a marketing weenie here for a minute and suggest some testing -- give some readers one thing, some another, and see what pulls. For example, try the Google ads in different places, say top, side, and bottom of the page. Or try "Subscribe to LWN Now / Remind Me Later" links at the end of the article, not just at the top of the page.

You can't just have the perfect idea and implement it -- you have to pick your top two or three ideas, try them against the current version, implement the ones that work, come up with two or three more ideas, and so on.

Even hotornot.com had to test and change their site around before they got it working well.

Network effects

Posted Sep 29, 2005 17:06 UTC (Thu) by rfunk (subscriber, #4054) [Link]

I wonder how many of the current subscribers started reading LWN after
the lockout period started; I'm guessing it's relatively few.

I don't see how doubling the lockout period would help.

However, showing non-subscribers the excellent content is quite likely to
make them interested in subscribing.

I love the idea of being able to send a link to non-subscribers, which
would make them able to see what they're missing.

I also like the idea of handing out free subscriptions to LUGS, FSF
members, and such; maybe make those short-term subscriptions like a month
or three. Basically follow the drug dealer model - your first hit is
free, and after that you realize you can't live without paying for it.

An LWN status update

Posted Sep 29, 2005 17:37 UTC (Thu) by jstAusr (guest, #27224) [Link]

What about a raffle type of thing.

You could have just for fun raffles for low cost trivial things, but put some kind of fun community connection to it.

You could also have hardware and components and larger items that the grumpy editor likes. Maybe the hardware vendor would provide the product if asked.

It always seems difficult to know what hardware has open drivers and works best for the open software community, Personally, that is the major consideration when I go hardware hunting. If the grumpy editor provided some information and had a product raffle, well, it might be a fun thing to try. For instance, if grumpy editor found a motherboard that was a good Floss board, subscribers might be willing to enter a raffle to get the product so they could build a box for someone they know.

Grumpy editor might raffle RAM and other components.

I keep thinking of details the would need to be thought about, but I suppose you will understand the concept.

best of LWN

Posted Sep 29, 2005 17:54 UTC (Thu) by stefie10 (guest, #19478) [Link]

What if you made a "best of LWN" page? Before I subscribed, I would try to satisfy the LWN craving by browsing older editions. A lot of it was dated but sometimes I'd find one that was really cool. If there was a "best of" page with articles that were either timeless, or historically interesting, newcomers would be able to easily access interesting content, and would be more likely to get addicted to LWN.

Related to this, maybe you could publish a book, similar to Stallman's "Free Software, Free Society", with a compilation of great LWN articles. It would be cool to trace the evolution of the kernel development process for example.

Have you considered advertising on slashdot (or other places too)? I don't know if it would be worth it, but if you had a text ad with that week's article headlines, I bet you'd draw a lot of people to the site. Seeing the next week's headlines on LWN when I couldn't read them yet was a powerful motivation to subscribe.

An LWN status update

Posted Sep 29, 2005 20:57 UTC (Thu) by kh (guest, #19413) [Link]

Since you already do a weekly Security section, how much work would it take to turn that into a paid daily security alert newsletter service for network administrators?

Two quick thoughs on "advertising":

1) Maybe you can pull more eyeballs to the site with more authorative content (like the Penguin Gallery, book reviews, and Distributions List). Maybe an additional section could be Free desktop software sorted by category or Grumpy Editor reviewed software (star rated, subscribe to read the full reviews). You may even be able to utilize subscribers to create some of these sections, maybe WiKi style, and leave them free to others as a source of advertising for the rest of the site.

2) I don't think most people object to ads so much as poorly written ads or obtrusive ads (I believe this is why google's ads work so well, they keep editorial control of the format (maybe they would do even better if they took editorial control of the content also, rejecting ads with anoying text) and also why so many people tune into the superbowl....) Maybe you could come up with some sort of directory of software and service providers that you would have editorial control of, but would be provided by sponsors as really clever ads. (e.g. Looking for a HA cluster solution, check with Linux companies a, b, and c)

Content for companies

Posted Sep 30, 2005 4:52 UTC (Fri) by zmi (guest, #4829) [Link]

The most _missing_ point in Linux, and therefore in news about Linux, is
the view from a companies point. There are lots of nice articles about
stuff individual users need/want (me too), but far too less about "how to
draw stats on a Linux system", "which tools exist to check how the server
is running", "what about clustering", "which databases can be used in
clusters, and how to do that", "eGroupWare and who is better", "how to
switch from MS Office to OpenOffice" and so on.

By writing such articles, you could possibly gain a lot more company
subscribers, especially if there's a "for companies" series. I imagine
admins going to their CIO saying "look, they got news about Linux for
companies, costs only 300/year".

I prefer cups over t-shirts :-)

There were a lot of good comments, and the idea of "sponsoring for an
article if you liked it" sound good. The "cannot send link" is a really
big problem - I tried to force some people buying LWN by sending a link to
a page which is "only avail in 1 week", but I guess people never look
again after a week. So something like a sponsored link would be nice.

LWN is fantastic, I especially like the kernel news.

With all the tips from the community, you should earn a lot more soon.

mfg zmi

More on article previews

Posted Sep 30, 2005 6:28 UTC (Fri) by jhs (guest, #12429) [Link]

One distinguishing feature of Internet readers is a very short attention span. I can think of two relevant characterisics: they are uninterested in "one week old" articles, and they typically read several articles a day, but only enough to decide they are bored and to move on.

You might use both of these factors to your advantage by extending the one-week policy by providing immediate teasers of subscriber-only content. For example, look at the lead article in the currently weekly (Finance Managers, part 2). As a teaser, the article title, the intro, a section title, and the section intro show that LWN's original content is valuable and worth a subscription. (A non-clickable table of contents would be helpful too.)

If your value is high-quality content then you can expose the value by giving people a sample up front when it is perceived as fresh and worth a look. When the value has been shown, I think those who appreciate it will subscribe.

An LWN status update

Posted Sep 30, 2005 14:34 UTC (Fri) by gerv (guest, #3376) [Link]

I think LWN subscribers want to help you, but they are limited by the lockout from telling people "Hey, check this great article out". So how about this variation on the micropayment idea?

Part of each subscription (say $5) compulsorily goes into a pot for that subscriber. All the URLs a subscriber visits have their ID encoded in. Subscribers can send those same URLs to anyone they like; every time it's viewed by someone who isn't them, the page says "Page recommended by person X; please subscribe if you like our stuff" and the pot decreases by one cent. Once the pot is empty, all the URLs stop working. People can donate to recharge their pots if they like.

So, subscribers can share LWN content with their friends legally and immediately, thereby publicising the site, but not in an unlimited way.

Advantages:

- Gets LWN read by non-subscribers in a limited way.
- Gives people an incentive to send LWN links around; if they don't, that pot is "wasted", as it gets emptied and refilled at renewal time.
- Prevents the "Slashdot a free article link" problem - the pot of the person whose link it was would empty very quickly and then the link would stop working.

Gerv

Corporate subscriptions

Posted Oct 1, 2005 1:45 UTC (Sat) by bignose (subscriber, #40) [Link] (1 responses)

You already have the opportunity for corporates and other groups to pay for a group subscription. Given the turnover common to many IT groups, this seems like an excellent way to get new subscribers: a geek will join a group with such a subscription, and be able to take advantage of reading LWN.

Then some time later our geek leaves the group and thus loses access to LWN. They're highly likely to see the value in an individual subscription -- and may be in a position to convince their next group to get a subscription too :-)

If you do have a marketing push, I think pushing for subscriptions from groups and corporations that are well aware that their members benefit (or profit!) from free software would be much more effective than pushing for individual subscriptions.

Corporate subscriptions

Posted Oct 2, 2005 17:00 UTC (Sun) by kreutzm (guest, #4700) [Link]

Actually I was trying to do this back at university. But the guy responsible for the funds said: "Well, you can read it for free after a week!". I really like to be able to send *individuals* (e.g., fellow admins) a link, because I firmly believe they would read (and also subscribe). But right now I can only give them an idea about the contents, and they say: Ok, but I don't think they wait a week for reading.

An LWN status update

Posted Oct 1, 2005 23:19 UTC (Sat) by gregwilkins (guest, #515) [Link]

Firstly I think you can do a bit better with your google ads.

I think people are getting used to the standard formats of google ads and
the fact that they are often highly relevant to the content... thus can work quiet well - perhaps not enough to pay somebody, but enough to fund your own
google ads.

So I'd start by putting a standard block of 4 good ads down the right hand
side of the page for non-subscribers.

For your own ads - blow your own trumpet a bit in these LWN updates.
Give some stats about how your ads do and invite more subscribers to place
relevant ads directly with LWN. I place some ads on LWN and am very happy with the cost per view and click thru rate.

Then....

I'd think extending your not-open period to something like 4 weeks
would be fine - but only if you also implement a mechanism for an
easy 1 month free trial subscription. Non-subscribers should be
able to see the first paragraph or two and then a little form that
says:

email: __________________________
[X] Read more now with 1 free months subscription
[ ] Send me a reminder when this article becomes visible in 4 weeks.
[[Submit]]

An LWN status update

Posted Oct 2, 2005 20:19 UTC (Sun) by ogj (guest, #3024) [Link]

1. Higher subscription rates
2. Special T-shirts for subscribers, have to be übercool, though.

Those are good and easy ideas.
Unfortunately for you, I recentry extended my subscription period another 12 months.

An LWN status update

Posted Oct 3, 2005 23:40 UTC (Mon) by sfink (guest, #6405) [Link] (1 responses)

I have also wanted an option to pay more -- but I'd recommend against simply adding options to pay more with no other changes. I and a number of others would be willing to pay more for no return: willing but not eager; I don't even remember what level I am subscribed at, and can't be bothered to check. But I don't think the incremental gain multiplied by the number of generous people is going to add up to any significant boost.

I would rather there were higher prices that were associated with some kind of return, even something that is obviously unequal to the extra price. Two ideas: (1) when someone posts a comment, make it clear to readers at what level the commenter is subscribed at; or (2) eliminate all variant pricing. Charge everyone $10 or $15, but offer up the option to "sponsor a starving hacker". Then publish the size of the sponsorship pool, and allow anyone who wishes to partly fund their subscription from the pool. If you think too many people will take advantage of this, require them to submit a paragraph about why they think they're deserving, and send those paragraphs to the sponsors (matched up randomly). Or not. You don't want to be forced to spend time moderating them. Perhaps just send the login id of the starving hacker to the sponsor, with no implied obligation on the part of either.

This still feels like squeezing more out of an existing base, though, so increasing the size of your readership is a better plan if feasible.

I would also echo the call to open up your codebase, just to make it possible for people to make suggestions in the form of patches.

An LWN status update

Posted Oct 4, 2005 18:55 UTC (Tue) by nicolas@jungers (subscriber, #7579) [Link]

But I don't think the incremental gain multiplied by the number of generous people is going to add up to any significant boost.

I'm not so sure. Anyway, I think that it could be implemented quite swiftly (hint: my subscription expires next month) and a one month sample should be enough to give an indication. Which hopefully would give more time to do more complex changes.

I, for one, would appreciate the ability to send an url valid for restricted articles to friends/colleagues. And I wouldn't mind to be tracked/trackable doing so.

Late thoughts

Posted Oct 4, 2005 21:40 UTC (Tue) by gerardmcglew (guest, #3805) [Link]

I am not interested in micropayments, and in fact would not subscribe if you even imply you will keep my credit card number beyond the time needed to charge it for the subscription. I doubt I am the only paranoid person around.

I would buy a t-shirt, but you would have to ship it to me, and I would probably only be interested if you offered them when I wanted to resubscribe - now a year away again.

I think ideas like forwarding a link are good. You may get the word of mouth gains. Equally, asking LUGs if they would agree to contact their members on your behalf is interesting. Perhaps some LUG members can suggest if there is an acceptable exchange, such as hosting contact details or even just web addresses for interested LUGs.

From my point of view, you have to become visible to more people. 3k people is nothing compared to the linux user base. I also subscribe to a paper magazine. I do not imagine that this would function with so few subscribers, and wonder if there is a cross advertising deal which you could do. I tend to read news on-line, but prefer the magazine for articles on how to do stuff, like deal with encrypted data systems or set up a WLAN. I think there is little enough overlap that a deal might work. Maybe even some of the Grumpy Editor articles could make it to print, citing LWN.

Or else just take out a page advert in a linux (or computing) publication, giving free access for a month with a code from that magazine. You could even put "this is a free trial", or "your free trial expires in XX days" notices on the page.

I hope you suceed in keeping LWN alive. Please be sure to share your thoughts going forward in the next issue.

Some revenue earning ideas.

Posted Oct 5, 2005 0:52 UTC (Wed) by csawtell (guest, #986) [Link] (1 responses)

How about these ideas?
  1. Put Google adverts in the unused area to the left. Make this a configuration option if you are a financial member.
  2. For a fee, by debitting their account, members should be able to d/l an article as a nicely formatted PDF file, or have it emailed to them, or anybody else, as an attachment. Non-members sould be able to do the same, but for a higher fee.
  3. Collate the major articles, such as the "Grumpy Editor's" series, every month and produce an e-magazine in both screen and print formats distributed as pdf files. This could carry some adverts and earn extra subscription revenue. I'd subcribe to this in a trice because much of the LWN content is head and shoulders above many print magazines which cost approximately $100 or more per year.
  4. Request firmly that you be given quid pro quo links back to LWN from the e-journals to which you link. Similarly the home pages of the Linux distributions to which you link in the Distributions listing linked in the top RH corner of the LWN header.
  5. Set up a "share float" starting with the existing subscribers to finance the exercise.
  6. Spend some money advertising in Linux oriented print journals.
That's all I can think of off the top of my head at the moment.
What do other readers think?

Some revenue earning ideas.

Posted Oct 5, 2005 11:59 UTC (Wed) by skx (subscriber, #14652) [Link]

Put Google adverts in the unused area to the left. Make this a configuration option if you are a financial member.

I run a Debian focussed website which has just over 2100 members.

One of the only benefits to joining the site is that you can choose to disable adverts upon article pages.

Right now I have around 80 members choosing to view the adverts despite being logged in. That is a pretty tiny percentage ..

I'd suspect that this is typical, and that offering subscribers the ability to turn on adverts isn't going to buy you much.

However adding more adverts and saying "If you subscribe you'll see none" might be a good approach.

An LWN status update

Posted Oct 6, 2005 15:43 UTC (Thu) by icculus_98 (guest, #8535) [Link]

Two things I think you should focus on:

1) Better articles in the "Development" category. Right now it seems most
of the time the feature article is just a quick synopsis of some Linux
software project that has released a new version. Focusing on adding some
regular content to this category will help.

2) Better website integration. I know you rehashed the code to add all
sorts of features...a few years ago. But the development and look/feel of
the site itself seems to have stalled. I think a fresher and more
innovative approach at this would be a huge boon to the site as a whole.
I'm not saying you need to make it web 2.0 flashy, but more polished would
add a lot of value.

Have both donations and subscriptions?

Posted Oct 6, 2005 20:22 UTC (Thu) by mn_dave (guest, #32907) [Link]

I've been reading LWN for about 7 years, but probably wouldn't subscribe at $60/year rate even if you took away the free version, just because although it is interesting it is not worth that much to me in terms of practical value, and there are enough other Internet sites for me to spend time reading. I could be interested in donating a smaller amount; maybe even a larger amount if I didn't think of it as a subscription that had a definite period of time attached to it.

Also, it should be easier to donate. At the time you were deciding whether to do subscriptions you could only donate by credit card, so I didn't, and then you went to subscriptions which I didn't want to do. Is it still that way? I should be able to either pay online by check or just mail a check.

I like the idea of being able to donate to specific "funds". This could include the fund to get a certain article written as suggested earlier. There could be a "yacht fund" for people who think the editors deserve more money without expecting it to be spent on improving the site. How about this: Have a "free-as-in-beer" fund which determines how long the free version is delayed. Evaluate it every three months, and if there was less than, say, $500 donated that quarter, there is no free version at all; if less than $1000, it's a two-week delay (for everyone); $2000 buys a ten-day delay, and so on. I think that would appeal to anarchist types like me who would like to get some benefit to the common good out of a donation rather than helping only the subscribers and the private-property paradigm. It would be interesting way to test the effectiveness of the subscription-based system and a donation-based system at the same time.

Enable non-US citizens to subscribe

Posted Oct 7, 2005 4:45 UTC (Fri) by santosh (guest, #32499) [Link] (1 responses)

You have acknowledged in the FAQ, that over half the readers are outside the US. But no alternatives to pay have been found yet.
Please let me know how can I pay in Indian Rupees, and I would be very happy to subscribe.

Enable non-US citizens to subscribe

Posted Oct 9, 2005 1:30 UTC (Sun) by csawtell (guest, #986) [Link]

You can use an International Visa Debit Card. I have one, it's not very expensive and has the convenience that your purchases get debited off your account immediately.

Increasing the lockout period

Posted Oct 8, 2005 15:31 UTC (Sat) by ElMiguel (guest, #741) [Link]

I think before considering a longer lockout period you should reflect very carefully on what you are trying to achieve. If your targets are increasing revenue and improving financial sustainability (as opposed to the perhaps more emotionally satisfying goal of punishing us freeloaders) I seriously doubt longer lockouts are going to help and they might well hurt LWN's chances of long term survival.

Most people who haven't subscribed by now probably don't find LWN valuable enough or don't possess suitable credit cards (in my case it's the former, I like reading LWN's kernel articles now and then and, while they're great, I don't feel they justify the hassle of subscribing). How many of these people can you force to subscribe by reducing the value of the free edition? I suspect it would be quite a small percentage.

Non-subscribers at least know of LWN's existence and like it enough to visit occasionally. That makes us, I think, the best hope of selling more subscriptions in the future. We might change our minds about subscribing, get more Linux-related jobs or, at least, spread word about LWN to others who might become readers.

Now, my suggestion to help finance LWN is giving the possibility of reading the free edition without any lockout by riddling it with ads as much as you like. That would solve the problem of not being able to send links to the content and would increase readership, hopefully without hurting subscriptions.

RSS Feed of LWN ?

Posted Oct 22, 2005 10:30 UTC (Sat) by csamuel (✭ supporter ✭, #2624) [Link]

I don't know if anyone's going to read this as this article is old now,
but it's worth a try.. :-)

I'd suggest promoting the including of the RSS feed on readers websites,
that would hopefully attract more readers to the site.

I didn't realise it existed until I googled for it (I missed the little
RSS icon Konqueror).

Chris


Copyright © 2005, Eklektix, Inc.
Comments and public postings are copyrighted by their creators.
Linux is a registered trademark of Linus Torvalds