Collateral damage

Wouldn’t it be more customer-friendly to allow a small number of low-cost VPS per existing customer?

Maybe start with 1 or 2, and an option to ask Support to increase the allowance if they want more, where Support can look at history (new unknown customer vs. 20-year customer should count), and rate-limit how many extra ones they allow over time? (You can also try to automate it, but that might be easier to game…)

There are lots of people (especially also in the FLOSS community) who have “almost idle” VPS used for personal use or experimenting, where the larger VPS would be (too) expensive.