Square and "Open Source Culture"
Square and "Open Source Culture"
Posted Jan 28, 2025 21:50 UTC (Tue) by proski (guest, #104)Parent article: FOSDEM keynote causes concerns
I helped my friend connect her iPhone to a Square Card Reader. The app would fail to find the reader. It would also give unhelpful instructions how to fix it. After some searching online, it was clear that a newer iOS was needed. However, that iPhone was too old to be upgraded. The instructions for the Reader said that that the "most recent" iOS was needed, as if Apple could break the Square app by releasing a new iOS version.
That's not the "Open Source Culture". Typical open source software is very specific about the requirements. If those requirements are not satisfied, the software complains about it. If an open source app lacks proper error messages, users will complain and propose fixes.
It's the proprietary software that has a stiff upper lip and shifts the blame onto the user. "Have you read the instructions? Is your iOS the most recent? No? You are doing it wrong, not me."
