Can't disagree, but...

iabervon — 2003-01-27T00:34:00+00:00

Being generally aggressive is not actually a good idea. You have to be
aggressive in areas where there are currently problems that need to be
solved. You should always use proven technology, provided that it
actually works (which you'd think would be part of it being "proven",
but...) and that it does what you want done. This tends to leave a
substantial area for being aggressive; if there is any real progress,
there will be some technologies that you will want to invest in because
they do things which were formerly simply impossible.

Many businesses, honestly, shouldn't have invested in any computer
technology in the past ten years, simply because ten years ago, they
could run their business on the technology they had, and they don't have
any needs they didn't have then. I was pleased to see that my auto repair
place seems to be using a system that old for keeping track of the
business (of course, there's new equipment in use in actually repairing
the cars).

Unprofessional

ncm — 2003-01-26T07:33:28+00:00

The report was disappointingly unprofessional in several respects.

Its dig about "the open-source socialist fringe" demonstrates a characteristic confusion: the term "open source" was invented specifically to help participants to distance themselves from the Free Software movement, so by definition there can be no such thing as an "open-source socialist fringe". Nonetheless, the report would better have observed that even the putatively fringiest socialists' code works demonstrably better than convict-monopolists' output, and let the reader draw his own conclusions.

The dismissive treatment of desktop use of Free operating systems as a "gaffe" that wouldn't "make sense", is similarly unprofessional. If the writers think no Free Software is ready for desktop use, they neither support the claim, nor offer any estimate of how long it will be before any will be ready. The many successful desktop deployments to date, and the unexplainable paucity of failures, would surely mystify the authors if they considered the matter.

The authors pretend that only "open-source" software produces additional "costs--like documentation, support and commercial add-ons", which "swell a company's IT budget". What do they suppose swells the IT budgets of companies dependent on proprietary software? Similarly, they recommend staffing a technology center with "skeptics -- not gurus". Since a guru is, by definition, the most competent available individual, "skeptics" must be those less competent. They beg the question, skeptical of what? Might skepticism about the wisdom of depending on the goodwill of a criminal monopolist qualify?

The blanket advice, "companies ... should treat open source like commercial software: Hands off the code," betrays a deep failure to understand the success of Free Software to date. Decisions about participation in Free Software projects belong at the lowest levels of the company, where the costs and benefits to each project may be evaluated directly, without reference to ideology. If a particular group has the needed skills on hand, and would benefit from engaging with others to improve their tools, what does it matter how sophisticated the rest of the company is about building software? (Better advice for a CIO would be, "Hands off: encourage line managers to make reasoned choices," but advice like that is too generally useful, somehow, to put into a report.)

The tacit advice to ignore the second most widely-deployed Linux distribution, Debian, is simply irresponsible. Support for Debian installations is as readily obtained as for most distributions they do recommend, and Debian has unquestionably better future prospects than most. The Debian project's continued success must so mystify the authors that they dasn't mention it at all.

The report's final predictions -- Microsoft freeing its "language runtime" (thus making its OS, somehow, magically scalable from embedded systems to mainframes), and million-dollar "Ellison Prizes" for people who no longer write code somehow generating an outpouring of innovation, smack of feverish fantasy. Where did we get the Free Software we have? That's where to look for it in the future.

Many of Free Software's key components came out of (socialistic?) direct government grants to solve specific problems. Some arose from the "socialist fringe" the report disparages. Most were developed to meet specific needs by people hired to satisfy those needs, and then found uses (and development support) worldwide. Many of those people were hired by, or on behalf of, governments. Is that socialistic? The code works.

The report's flaws come from the same place as in most research firms' reports: sponsorship. Who paid Forrester to have this report written? It looks stitched together from scraps of position papers from IBM and an embedded-system vendor. The authors clearly do not understand the field they pretend to analyze. Instead, they have constructed a fantasy world in which they can echo the wishes of their sponsors. We should not allow the apparently-positive remarks to mislead us about the merits of the report or its publisher.

Can't disagree, but...

havoc — 2003-01-25T22:45:57+00:00

Good point, but that leads directly into a bit of a muddle. Can you be both skeptical and agressive at the same time?

I see the need for skepticism, but if a company, including it's IT dept. aren't agressive, failure looms.

Can't disagree, but...

sphealey — 2003-01-25T17:32:11+00:00

As a business and technology manager, I can't disagree with Forrester's recommendations, but I have to wonder: do they also recommend that the same degree of skepticism be directed toward's Microsoft's products (or IBM's for that matter)? Should cheerleaders as well as gurus be kept from the data center?

During the late 1990s thousands of sites replaced perfectly functional Netware-based networks with Microsoft Networking-based networks. I have never seen a solid business justification for those replacements. Should skepticism be applied comprehensively or selectively?

sPh

LWN: Comments on "Commentary: The way of Linux (News.com)"

Can't disagree, but...

Unprofessional

Can't disagree, but...

Can't disagree, but...