Recommended reading: Robin Bloor's followup
to his "Will Mozilla Fly?" article on IT-Director.com.
"One of Microsoft's problems is that its interface designers suck. I believe that Microsoft is repeating a mistake IBM made in the 1990s. IBM was afraid of the PC market at first, but then it launched the IBM PC and very quickly took control of the market. It thought it had won, but actually it had lost. The PC players quickly got big enough and ugly enough to block IBM. The same is happening to Microsoft and Open Source is what's bringing the giant down.
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