Internationalize the Staff

Internationalize the Staff

Posted Aug 5, 2002 10:04 UTC (Mon) by ronjoe (guest, #3115)
In reply to: Internationalize the Staff by George2
Parent article: Is it really The End?

It's true - a huge number of call centres and customer support centres have set up in India and they service markets in USA, UK and other places.
The cost savings are huge due to low salaries in India - about 1/10 the price of Americans/Brits/etc.
So although it may be painful to take an axe to your fine team, replacing them with workers from the third world will enable you to run on a substantially lower budget.

good luck,
rj

---

(Log in to post comments)