On comment abuse
Posted Nov 22, 2003 2:02 UTC (Sat) by crankydave
In reply to: On comment abuse
Parent article: On comment abuse
I'd also like to throw my support behind James' "one report per subscriber" scheme.
"...give the best regulars the ability to mark or remove comments without prior review by LWN staff. If you recruited regulars from around the world, you could get 24 hour coverage of abuse... Besides, the people who care enough about the site to want to moderate should be subscribers, anyway."
Limiting subscribers' privileges by limiting their posts won't encourage new (or renewed) subscriptions. And I don't believe it's in the best interest of the weekly to incur significant expense in terms of server upgrades and the editors time spent to manually moderate comments to safeguard the comments of non-subscribers.
"Currently about 1/3 of the comments on the site are posted by non-subscribers, and almost none of those are abusive." --LWN
Perhaps the number of trolls/ spam are small now but you reported the problem is growing and requires a long term solution to preserve the integrity of the publication. Prevention is crucial, don't allow them to get a foothold.
Eric points out that "Limiting posting to subscribers would probably just create a knitting circle, a bunch of people talking all with (nearly) the exact same viewpoint." I'm concerned about an insular community, as well a the loss of peoples contributions who have significant expertise in a particular area, willingness to share, but no subscription. These people would still be allowed to comment while trolls and spammers could be quickly removed by a sufficient number of volunteers with minimal intervention needed by editors.
One caveat, volunteers shouldn't be allowed to remove comments from other subscribers- That could get ugly. I'm assuming that very few (if any) trolls would pay for a subscription and since one of LWN solutions was to limit comments to subscribers, that isn't where the problem is originating.
I don't like the idea of a full blown ratings system or Carma. Just simple removal of the offending comments.
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