On comment abuse
Posted Nov 20, 2003 10:10 UTC (Thu) by james
In reply to: On comment abuse
Parent article: On comment abuse
Good idea -- but do it by "number of subscribers" only.
We don't want a whole load of trolls attempting denial of service (through overloading the LWN staff) by jumping up and down on the "report abuse" button on every comment. If you limit it to "one report per account", you'll just get them creating fifteen or so accounts, and the LWN staff have to play "whack-an-account", as well as "whack-a-post".
If you limit it to "one report per subscriber", the only way a troll could abuse it is to pay up to subscribe to LWN multiple times. And if they do go that far, the system could disable the button and delete all existing reports for a troll account on a quick clickety-click, and LWN would get an extra revenue stream...
It would also be possible for the site to automatically gather statistics on which subscribers report abuse, and how often the LWN staff agree with them. Ultimately, LWN could give the best regulars the abililty to mark or remove comments without prior review by LWN staff. If you recruited regulars from around the world, you could get 24 hour coverage of abuse...
Besides, the people who care enough about the site to want to moderate should be subscribers, anyway.
Other variations could include making it clearer that comments and the "report abuse" button can be removed for accounts that abuse them. (Currently it looks as though the "right" to post comments is part of the package you buy with a subscription, potentially making it legally dodgy to ban subscribers from posting. But IANAL.)
to post comments)