A customer told me yesterday that he's been a sysadmin for 20 years, and just needed me to tell him how to set his IP address, netmask, and gateway. In terms of dedicated server customers I've dealt with, he's maybe a little below average.
I would *LOVE* to be able to "grep dump_cache /var/log/messages" and find out who thought that would be a good idea. It would be, for me, a welcome addition to the noise of BIND, FTPd, and all the rest.