Problems with hardware
Posted Jul 23, 2013 0:16 UTC (Tue) by khim
In reply to: Problems with hardware
Parent article: Bacon: Announcing the Ubuntu Edge
Radio certification, both WiFi and cell frequencies and non-interference.
These are important, yes - but looks like they are thinking about it: before launch we will conduct interoperability testing with networks in Europe, the US, South America, China, India, the Middle East and Africa - it'll be silly to spend so much effort testing it in India and Middle East and then not certify it there, right?
WTH is that and why do you need it?
Warranty coverage/local repair centers and terms which vary by country.
But then all these laws are only applicable if you actually have someone in said country. Otherwise the worst that can happen is that phone will be stopped on the border and you'll be forced to issue a refund.
How is voice being done with an LTE-only device - VoLTE, Google Voice?
That's not an LTE-only device. LTE-only devices don't work in all countries that provide GSM/3G/LTE-based network services.
Sales tax/VAT - some countries allow importer to pay this, others require a single distributor in each country to pay this. Otherwise your device may get stuck in customs.
And buyer will go and get it from customs. Somehow it's not a problem for seven-person team of Xiaomi or similarly-sized team of Meizu, but huge problem for relatively large company like Canonical? Puhleaze.
While power supplies can adapt to different voltage/frequency, different plugs are needed for each country.
There are an even easier solution: don't provide power supply at all. Power supply for any smartphone (or even your laptop) will work. Or provide US plug and add bunch of plugs to it. Again: there are tons of manufacturers who'll gladly supply you with power adapters in China.
Charging only an extra $30 to ship outside US/Europe makes me think Canonical doesn't understand how much getting certifications from multiple countries/carriers will cost, or will leave the risk of not being certified to the purchaser.
As someone who uses non-certified-it-my-country phone for couple of years I can say: it works just fine without any certification if it actually complies with standards.
I think you are confusing things: you are thinking about "worldwide distribution via usual channels" and Canonical thinks about an exclusive production run, available only through Indiegogo. Totally different goals with totally different set of requirements.
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