You say bias and I say regrettable. The amount of hair-tearing frustration involved in trying to make a document done in MSWord look good approaches incredible as complexity or size increases.
There are a lot of people who don't have or don't know about better options, but nobody who has a choice uses Word for anything that requires sophisticated layout or styling. If some places require .doc submissions... so much the worse, they'll get poorly formatted input.
A word processor isn't a typesetting/page layout program and isn't supposed to be. Word compounds this by making even simple things harder than they have to be.