bundled crapware and the Windows monopoly
Posted Feb 3, 2013 21:33 UTC (Sun) by giraffedata
In reply to: bundled crapware and the Windows monopoly
Parent article: LCA: The future of the Linux desktop
But I'm also referring to the non-financial cost: the frustration that people have with certain kinds of crapware like bundled anti-virus products and things that make the experience of using the computer worse.
OK, then you're looking at this differently than I do, because I believe that frustration is reducible to money and is therefore tantamount to a financial cost. But if you want to differentiate costs that way, then I'm sure you're right: HP doesn't care about the nature of the cost to the consumer, only the amount. I.e. if HP's leaders believe a customer isn't valuing that frustration highly enough and should pay more for a computer without crapware, they don't care -- they'll sell the customer the cheaper crapware-laden one anyway.
As for crapware being just another opportunity to generate revenue by offering services to remove it, I can't believe that because the explanation Bdale gave sounds like a fully plausible additional purpose.
Oh, it most certainly is a revenue-generating opportunity. That's another aspect of the "financial acrobatics" basis of modern retailing.
We seem to have a language barrier here, because you're apparently refuting something I didn't say. You said at one point crapware is "just"
an opportunity to generate revenue by offering services to remove it," which means it has no other purpose. I don't think now that even you believe HP has no other purpose in putting the crapware on the machine.
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