> Having myself let regular users (who don't visit technical website and such) play with Gnome Shell running laptop, neither of them complaining about usability, majority of them already familiar with cellphone interface and few of them never touched a computer in their lifetime. Reading some posts, it appears the complains are from those who heavily optimized their desktop environments.
And indeed I've read many times how the desktop UI people are trying to make something that works for the users they *don't have yet* rather than the ones they *do*.