> Are the developers convinced that history is repeating itself and all the > users complaining are simply being irrational? This is a very risky > assumption without solid data backing it.
I'm a user. I'm not being irrational. Thus your thesis that all users are being irrational is debunked. Are some users being irrational? Yes. Do some users have legitimate concerns? must assuredly. There's no need to over generalize with the language.
And I've done nothing else in this thread but repeatedly ask that someone go back and examine the history specifically to provide data that is not based entirely on human recollection of events specifically because I have convinced myself history is repeating. I'm always open to solid data with documented methodology.
> It could be that Linux users are indeed very conservative and change
> averse, but one should also consider the possibility that Gnome Shell
> may be a good fit only for a subset of desktop users.
Oh I take that further. No single desktop environment is good fit for _all_ desktop users. How about that for a truism. For the same reason why we have different styles of chairs and desks, no single design aesthetic is going to be a good fit everyone. So it is with computer interface designs as well. So yeah shell is only going to be good for a subset. I really don't think anyone is arguing that its going to be the best fit for everyone so really its a bit of a rhetorical bait and switch. And I'm also telling you that those of us here are not the subset to shoot for. We are not the mainstream, our preferences will never be the mainstream, we are a very poor design target. Anyone who designs something to suit me, is designing for mass market failure. Anyone who is designing a desktop which appeals to the majority of the readership here is designing for mass adoption failure.
> The problem with usability is that it's an inexact science and anyone
> could call themselves an expert in the field. Why can't I call myself an > expert too? Do usability experts always agree when they make design
Yes indeed, this really hilights one of the points I made previously about the perception of usability design. As an audience I do no think we appreciate what trained designers actually bring to the table. You clearly do not. Anyone who stands up and basically says ah that stuff is easy, anyone can be an expert at that, clearly has no idea. I really feel for the people who have actually been trained in design in our community for that reason. Constantly having to fight with people with no training who think they can do it better. Demoralizing really.
And i'm not going to name names, but I believe certain high-profile individuals have perhaps spoken out of place, abused their soapbox a bit, and spoken on behalf his private design team far too often even though he himself is not a trained designer. We don't need their managers talking for the trained designers. No more of that.
We absolutely need more of the _trained_ designers to step up and explain some core concepts to us, so we, the larger participatory community, can better appreciate the effort being made (even if we still don't like the final outcome). We must gain confidence in the skillset and the training as a profession. But in order for this to happen we are going to have to make a safe space for these people to start communicating out in the open without having to deal with you and the rest of the "I'm not an expert but I can do better than that" crowd.