> I mean, overall Valve has tried to do right for their customers, but in some areas they're just seemingly entirely unmotivated.
And the issue with DRM is not that the company may be bad, but that they reserve the right to control your use of something. Amazon may have 'promised' that they won't pull books for copyright reasons from the Kindle, but the really awful thing is that they reserve the technological right, to be (ab)used by governments, crackers, disgruntled employees, or who knows who else after a change of policy / ownership.
I can't imagine allowing that for free, let alone paying for the 'privilege.' Imagine Ikea made me sign a waiver that they had the right to come into my house and remove books from the bookshelf I bought, if they deem it necessary. Or more accurately, they install a camera on the bookcase, and a secret magical door through which their "customer service engineers" may step to remove or change books as necessary.
These same arguments work for proprietary software too, actually, which is I suppose why it makes sense for the FSF to be focusing on the issue.