Posted Jun 19, 2012 20:49 UTC (Tue) by martin.langhoff (subscriber, #61417)
Parent article: On mocking
I am very surprised that a thoughtful post by our esteemed editor on mailing list bullying does not mention the excellent work of Clay Shirky on the topic of mailing lists and flaming.
Clay points out that all active mailing lists lead to flaming, behaviour of a caliber that the same participants would not normally reach in face to face interactions. The email+mailing list medium has just the right amount of detachment, loss of emotional cues, and instant feedback.
For this to get better, our mailing list software needs to evolve. In the meantime, our project leaders need to know about this.