Indeed. And this sort of FUD is depressingly common. You typically don't get a vendor to take responsibility for *anything* other than perhaps the purchase-price of the software, no matter what license you buy.
Even a $10000/year license for Visma Global, will not give you a single cent from Visma if their software causes you to violate some tax-code or other law.
Yet you hear all the time that "you need proprietary software to be safe", when the reality is that paying trough the nose for proprietary stuff guarantees no such things.