Posted Feb 11, 2012 8:34 UTC (Sat) by gb (subscriber, #58328)
Parent article: Tracking users
Whole story about 'dark ages' and gathering data seem strange. How does all this should help to determine why people exiting ff?
It's quite obvious why people leaving firefox. In former days, on linux it was simple choice: ff or nothing (until opera appeared, but many linux users prefer familiar open product over closed). After some development inside linux world, ff got pretty good shape. It were just like light for windows users after internet explorer, add wow-factor (wow this is internet without all that annoyances) so user base grown on steroids. This changed the world. But now situation is different - MS started thinking about users (after loosing their 90% market share), google made excellent chrome (which is also open), so people are just have choice and they spreading over good choices. It would be mistake to pay privacy trying to do something with it.
I guess, if firefox position critically needs some information, it's better to ask community 'guys you were using ff so long, help us please - tell why your collegues/friends switched off firefox and why', i guess you'll get all information required.
Also, I think ff users are not equal in terms of browser usage, so if you start fulfill needs of 90% of users only, but they really don't care about your product next day.
Of course all this valid only of declared goal of this matches actual goal.