Posted Jan 6, 2012 10:11 UTC (Fri) by mhy (subscriber, #44155)
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Trust me. Neither of those is the preferred term to describe that company for anyone who has ever had to deal with them. I can't use the language which is used, however, for fear of upsetting people.
British Telecom? I think you mean BT.
Posted Jan 11, 2012 19:47 UTC (Wed) by nix (subscriber, #2304)
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I dunno. I've always found "Brutish Telecon" to be apt, family-friendly, and an excellent description of their unique approach to customer service.