Posted Nov 24, 2011 14:39 UTC (Thu) by michaeljt (subscriber, #39183)
Parent article: Quotes of the week
The 99% referred to are presumably the group of (potential) users who never voice their opinions. Of course it is an interesting idea to aim at the portion of the user base who's needs and preferences you can only guess because they don't actually tell you.
Posted Dec 2, 2011 9:56 UTC (Fri) by robbe (guest, #16131)
[Link]
> Of course it is an interesting idea to aim at the portion of the user base
> who's needs and preferences you can only guess because they don't actually
> tell you.
Isn't that the textbook definition of marketing?
For any product sold more than a hundred times it holds that most of its consumers will not give you feedback. You have to seek it out and go from statistical samples.
... or invest you marketing budget into making your consumers want what you produce. The standard example being Swatch.