People do not like the PS3 updates because they often lock down the system more and take away liberties they once had.
People do not like updating the firmware on their router because everyone has updated a router that worked perfectly fine only to either a. brick the device or b. have some feature that used to work suddenly intermittently fail.
Updating a kernel on a stable system is risky business. The people here should know that more than anyone, yet if security is a priority then it must be done.
Posted Nov 2, 2011 16:10 UTC (Wed) by dlang (✭ supporter ✭, #313)
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If the updates add additional features and seldom fail then customers generally like them
It's when the updates either don't add any new features, or worse, remove existing features (even if they add other new features), then users complain
This isn't limited to firmware/kernel updates.
The KDE and GNOME '.0' updates are perfect examples of updates that remove some things that existing users notice and therefor people are unhappy with them, even though the developers add a lot of new features as well.