HP's penchant for losing things (and other habits) and the USPTO system's treble-damages threat combine to make me less than hopeful that technology's history will be read, much less have its lessons extracted and learned.
(I've got an illuminating story about their EVA disk array . . . .)
We renters (since that's how these hardware/software vendors treat us customers) need to get more uppity about escrowing what's required for support after the original vendor wants to move on.