Certainly I would be willing to pay more for transparency and decency, but I fear few in the general public would care. Can a business like that break even serving only the tiny fraction of the population that's willing to agree to pay more for intangibles?
Posted May 20, 2011 15:58 UTC (Fri) by iabervon (subscriber, #722)
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I think few people in the public would care when they're getting their first cell phone contract, but I think a lot of people are unhappy with how their phone bills compare to what they thought their phone bills would be. I don't think that enough people care about the intangibles on principle, but I think that lots of people end up caring about certain intangibles from experience. When "transparency and decency" means "my bills don't seem inflated" it's a bit more compelling to the general public.