>Re first impressions ... this is exactly why it's so important to maintain high community standards *all the time*. Every time someone acts like a jerk, even if current members know it's not norm, new potential members get scared away.
Sure, just like we should always ship bug free software and have mailing lists that never have flames. :)
I agree we should strive for this, but I am just asking people to give a bit of slack before deciding never ever to use something again. :)