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It's not about Oracle

It's not about Oracle

Posted Mar 4, 2011 22:11 UTC (Fri) by wzzrd (guest, #12309)
Parent article: Commitment to Open (Red Hat News)

...directly approach our customers offering to support RHEL

The way I read that, it's not about Oracle at all. It's about unnamed others (IT support shops operating at a national level?) contacting Red Hat's customers and offering direct support on RHEL itself, not a derivative.

This makes sense: Oracle is way too big to take on directly and has a more than enough bright people to support the kernel package, with or without separate patches. IT support shops providing support directly on RHEL eat away at Red Hat's main cash cow and - contrary to Larry's boys - the IT support shops might have a hard(er) time with the pre-patched tarball.


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It's not about Oracle

Posted Mar 4, 2011 23:26 UTC (Fri) by msnitzer (subscriber, #57232) [Link]

Um no.. Oracle is approaching RHEL customers offering to support RHEL. I'll let others speculate on what Larry (and his "boys") are hoping to achieve.

It's not about Oracle

Posted Mar 5, 2011 1:33 UTC (Sat) by marrusl (subscriber, #67123) [Link]

Novell also sells support contracts for RHEL.

It's not about Oracle

Posted Mar 5, 2011 14:28 UTC (Sat) by erwbgy (subscriber, #4104) [Link]

Correct. The supplier that the company I work for uses Novell because they are cheaper than Red Hat. From my side I haven't be too impressed with the results though.

It's not about Oracle

Posted Mar 6, 2011 0:30 UTC (Sun) by csamuel (✭ supporter ✭, #2624) [Link]

Heh, as someone who has had bug reports in on the RHEL kernel with RH I wouldn't bet they would do much better. Would be nice if they considered packets being delivered on the wrong 10GigE interface something they should fix sooner rather than when 5.7 (eventually) comes out (reported prior to 5.6 release, but apparently too late to be considered)..

It's not about Oracle

Posted Mar 6, 2011 4:56 UTC (Sun) by airlied (subscriber, #9104) [Link]

did you ask support for a hotfix or Z stream fix?

It's not about Oracle

Posted Mar 6, 2011 7:18 UTC (Sun) by csamuel (✭ supporter ✭, #2624) [Link]

We are lucky enough to be able to work around the bug by bonding the interfaces together, tagging them and then passing both VLAN's down both interfaces so it no longer matters which interface packets are delivered on (plus we get some redundancy into the bargain). Others might not be so fortunate (and I've found at least one bugzilla entry [1] that indicates that a large US HPC lab has stumbled across the same issue that "upsets" their Lustre filesystem).

On the other hand our support contact at Red Hat seems to have trouble getting any info out of the RH kernel folks. We've determined ourselves that the fix is a newer version of the Mellanox driver and fed that back to them and I suspect that's what they are planning for RHEL 5.7. I hope.

[1] - https://bugzilla.redhat.com/show_bug.cgi?id=545530

It's not about Oracle

Posted Mar 5, 2011 17:25 UTC (Sat) by sciurus (subscriber, #58832) [Link]

I'm pretty sure that is a dig at Oracle. Another company can't offer "direct" support on RHEL, since you can't access Red Hat's yum repositories without paying.

$ sudo yum check-update
Loaded plugins: rhnplugin
There was an error communicating with RHN.
RHN support will be disabled.

Error Message:
Service not enabled for system profile: "example.com"
Error Class Code: 31
Error Class Info:
This system does not have a valid entitlement for Red Hat Network.
Please visit https://rhn.redhat.com/rhn/systems/SystemEntitlements.do
or login at https://rhn.redhat.com, and from the "Your RHN" tab,
select "Subscription Management" to enable RHN service for this system.

However, they can rebuild Red Hat from the source RPMs and sell support for it. Even better, they can disable some features of other software they produce (e.g. database smart flash cache, see http://download.oracle.com/docs/cd/E11882_01/server.112/e...) unless it's running on their derivative.

It's not about Oracle

Posted Mar 9, 2011 0:21 UTC (Wed) by tmassey (guest, #52228) [Link]

That Oracle link is potentially scary.

I've always thought the endgame for Oracle was to leverage the database support all the way down to OS and now hardware. Companies are already used to writing big checks to Oracle for database support: why not a little more and let Oracle own the stack? You might even get a better value. No finger-pointing: Oracle owns *everything*.

In fact, one of Oracle's biggest competitors is in the same position: IBM. With DB2 and AIX on POWER, IBM owns the whole stack, too. IBM leverages this.

If Oracle is now adding database features that specifically check kernel provenance, that's real ugly for shops using Oracle. How could you use anything *but* their kernel?

But what is Oracle's strategy if they succeed in killing Red Hat? Solaris?

It's not about Oracle

Posted Mar 6, 2011 16:14 UTC (Sun) by ballombe (subscriber, #9523) [Link]

They can just ask a future customer to make a local copy of the source browser before resigning their RedHat subscription.

Or they can just buy a single subscription from RedHat to get access to the source browser.

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