Sony Wins TRO, Impoundment (Groklaw)

Yea no kidding. Seriously I vowed to never purchase a Sony Product again about 20 years ago and I've held to that mantra since. That company won't see a dime from me ever again. What you ask is standard operating procedure for the company. My incident involved sitting a support line for 45 minutes on long distance then being hung up on, then finding out later that their support line only had certain hours but they didn't tell you that or turn the robot call queue off after hours. So you call, sit in the queue till the computer decided you were on to long then hung up on you. Wash, rinse repeat.

And the worst part is, that's the most minor thing about my experience that made me hate that company with a passion.