LWN.net Logo

Feedback should be positive only

Feedback should be positive only

Posted Jun 2, 2010 18:55 UTC (Wed) by hamjudo (subscriber, #363)
In reply to: A note from your editor by zooko
Parent article: A note from your editor

Negative feedback is a bad thing.

Compare the quality of the discussions on investorvillage.com, which only has positive feedback, vs the discussions on finance.yahoo.com, slashdot, or any of the gazillion other sites with both positive and negative feedback.

The better the discussion interface, the more it will be used. With more usage, comes more management overhead. I've got a bunch of suggestions for improving the comment system, which I will share after lwn starts raking in the big profits.


(Log in to post comments)

Feedback should be positive only

Posted Jun 3, 2010 15:35 UTC (Thu) by tialaramex (subscriber, #21167) [Link]

+/- feedback schemes work when it's likely that there's a common scheme behind the ratings. For example Wowhead has a comment thread attached to every item, skill, creature, zone and so on in the game World of Warcraft. People give positive ratings to comments which helped ("check the cottage, sometimes the Blacksmith is there", "the equivalent Alliance quest is <link>") and negative to those which didn't help ("the Blacksmith is only there at night" (no he isn't), "this game sucks" (so what?), and so on). The system automatically hides comments with a negative overall score.

Or consider Stack Overflow, the answers supplied can be downrated, an answer which is wrong, or unhelpful gets a bad rating. But comments attached to answers can't be downrated, only positive feedback is allowed for those.

Slashdot is actually a very interesting example because of meta-moderation. In my experience this is actually pretty effective, but it requires a vast community because you need to be able to rely on a randomly chosen participant being unlikely to know any of the people whose comments they're meta-moderating. LWN is too small a community to try that.

Copyright © 2012, Eklektix, Inc.
Comments and public postings are copyrighted by their creators.
Linux is a registered trademark of Linus Torvalds