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Linux is booming, but unpaid adoption may hurt vendors (Cnet)

Matt Asay looks at market data from IDC and worries about unpaid Linux deployments. "It gets better (or worse, depending on your view). If one adds in the RHEL clone CentOS and Red Hat's own community distribution Fedora Core, Red Hat and its offspring dominate the global Linux deployments market with 57.1 percent market share. This might not be so bad, if the trend were toward more paid Linux adoption, but it's not. While paid Linux server deployments will grow at an impressive rate, nonpaid deployments will grow even faster, nearly reaching parity with paid deployments in 2013."
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Linux is booming, but unpaid adoption may hurt vendors (Cnet)

Posted Aug 19, 2009 15:06 UTC (Wed) by fuhchee (subscriber, #40059) [Link]

Matt needs to explain the alarm he feels others should feel at having free deployments "nearly reaching parity in 2013", as if that was inherently a sordid state of affairs. And Matt needs to have more multi-sentence paragraphs.

How fast does RHT need to grow?

Posted Aug 19, 2009 17:09 UTC (Wed) by dmarti (subscriber, #11625) [Link]

A proprietary software company seems to need rapid growth in order to take advantage of network effects. But if unpaid deployments take care of the network effects for you, you only need to grow fast enough that your investors don't get fed up and make the Board sell the company, as happened to Sun. (Hmm, if every Fedora and CentOS user bought one share of RHT, maybe they'd have enough votes to block a sale and protect the status quo.)

Microsoft also benefits from unpaid deployments

Posted Aug 19, 2009 19:19 UTC (Wed) by JoeBuck (subscriber, #2330) [Link]

If Microsoft could magically force everyone to pay for their software, we'd see rapid migration to Linux and to OpenOffice.org, so it's better for them to tolerate some piracy, or to charge much lower rates in poorer countries. The fact that those who can't or won't pay can pirate copies helps them to establish a near-monopoly position.

Likewise, while I'm sure Red Hat would like to get more money, Centos helps to bolster RHEL as the standard enterprise Linux.

Linux is booming, but unpaid adoption may hurt vendors (Cnet)

Posted Aug 19, 2009 15:26 UTC (Wed) by atoponce (guest, #57402) [Link]

Of course nonpaid Linux deployments are out pacing paid Linux deployments. Is anyone really shocked with this news? Sometimes Matt Asay hits the nail right on the head, other times, I think he tries too hard.

While Linux adoption into the datacenter has gutted Solaris, AIX, HPUX and the other "heavyweights" in the Unix arena, the adoption is still young, and the field is vastly open for anyone to make innovative moves, and make tons financially.

The issue at hand isn't so much purchasing licenses to USE the software as it is purchasing contracts to SUPPORT the software. This is why Canonical will be eventually successful, even if they haven't turned a profit yet (a problem of outgoing expenses and overhead, not necessarily incoming sales- they are brining in $30 million annually).

RHEL and SLES/SLED, while popular now, and will continue to grow in popularity, will be the minority in Linux deployments. I see a couple reasons for this:

* First, many companies just have their own support staff. The only time you need to call a vendor for support, is because you can't fix the problem yourself, whether you lack the staff or the know-how. If you have both the staff and the experience, support contracts are just fuzzy-wuzzy-feel-goods for suits, so they can sleep at night, and don't mean much to those actually working on the system responding to the pager at 2 in the morning.

* Second, if you work at a massive organization like I do, you eventually realize that you spend millions on licensing for all sorts of software. When you ask the tough questions though, especially in a trying economy that we're currently facing, you begin asking why, and start looking at alternatives.

For example, we pay tons for NetBackup licensing for our backup solution. We have 4 tape LT04 tape drives, and send tapes off-site regularly. Why NetBackup? Why not Project Amanda? When we started comparing feature set for feature set, we realized would could fully utilize Amanda, and not skip a beat in our daily routine, thus, saving us a good chunk annually.

Sure, there will be companies that cheat the system. There are always the dishonest, but they're also always the minority. If I were Red Hat, I would start looking at how to leverage free with paid revenue, possibly following the model of Canonical. Chasing after those who are cheating the system is the same mistake Microsoft and others make.

Lastly, Matt mentions that Red Hat spends $100 million annually in developing the Linux kernel, Fedora and RHEL. He further seems to conclude that if unpaid Linux distributions outpace paid distros, that it will be harder to develop the kernel and other software pieces. I don't buy this argument. Call me naive, but paying developers to develop the Linux kernel will always exist as long as companies exist. IBM, HP, Oracle, Red Hat, Novell and many, many others have paid employees or contractors specifically hired for developing the kernel. If the world were wiped of corporations the world over, or at least of all the tech-based ones, then maybe there should be cause for alarm. However, at the current moment, and probably well past 2013, I'm not worried.

Sorry Matt, this isn't one of your better pieces.

Linux is booming, but unpaid adoption may hurt vendors (Cnet)

Posted Aug 19, 2009 16:13 UTC (Wed) by drag (subscriber, #31333) [Link]

It's just capitolism. It's up to Redhat and Novell to convince people that their services are valuable and cost-saving.

It's about making money on both sides. When Redhat offers support a large company should pick up on that becuase it'll save them money, prevent them from losing lots of money, or help them in some way to be more profitable. Redhat makes money, helps the corporation get richer. Everybody wins.

-----------------------

Long term this will probably end up including development services. Roving bands of developers selling support and services to individuals and corporations that require certain features in their software. Business needs are sufficiently diverse that trying to make software that can sing, dance, and do everything for everybody is not practical. So OSS provides 90% solutions for everybody and then the last 10% (which will be different from one corporation to another) would get filled in by custom development services.

Linux is booming, but unpaid adoption may hurt vendors (Cnet)

Posted Aug 19, 2009 16:25 UTC (Wed) by mmcgrath (subscriber, #44906) [Link]

> If I were Red Hat, I would start looking at how to leverage free with paid revenue, possibly following the model of Canonical.

So you're saying the Red Hat of 2009 should become the Red Hat of 1999? Also, you're saying that Red Hat, who constantly beats earnings estimates, should be copying a company that has yet to actually make money? Hilarious.

Linux is booming, but unpaid adoption may hurt vendors (Cnet)

Posted Aug 19, 2009 16:26 UTC (Wed) by jspaleta (subscriber, #50639) [Link]

Correction:
No Canonical rep has actually said they have reached 30 million in annual revenue. The Shuttleworth quote which you are misremembering in the NY Times article which mentions 30 million is actually:

"All told, Canonical’s annual revenue is creeping toward $30 million, Mr. Shuttleworth said."

reference: http://www.nytimes.com/2009/01/11/business/11ubuntu.html?...

This maybe shocking news to you but the phrase "is creeping towards" is not actually equivalent to the phrase "has reached". In fact, that particular phrase doesn't tell you how close Canonical is to the 30 million mark at all. They could be at 6 million in revenue and the information in that NY Times article would still be factually true as long revenue growth was infinitesimally positive from the previous year.

Speaking of Canonical revenue in the context of the server deployments. How much revenue is Canonical actually getting from server deployments? Is there anyone reading this who is paying Canonical directly for a server support contract? Or paying for a Landscape subscription? Are you a paying Landscape subscriber? You don't actually say while extolling the virtues of the Canonical support model.

Speaking of which, Canonical doesn't release any information concerning the size of its support customer or landscape subscriber base. That lack of published information with regard to the popularity of Landscape is an interesting contrast to how important it is to Canonical to make the number of registered projects in Launchpad front and center on the Launchpad homepage. How many paying Landscape subscribers are there? Until Canonical releases that information, the sustainability Canonical's chosen support model is impossible to evaluate.

-jef

Linux is booming, but unpaid adoption may hurt vendors (Cnet)

Posted Aug 19, 2009 16:42 UTC (Wed) by kripkenstein (subscriber, #43281) [Link]

Of course Shuttleworth could be lying or misleading. But assuming he isn't, which I am willing to grant him, then no, $6M isn't a reasonable number given that quote. A reasonable figure would be something like $25M+ and rising.

Linux is booming, but unpaid adoption may hurt vendors (Cnet)

Posted Aug 19, 2009 17:22 UTC (Wed) by jspaleta (subscriber, #50639) [Link]

We can rationalize assumptions.....all day long....they are still assumptions. The fact remains that Canonical's business, like most "open source" companies is opaque because they are privately held still.

It's important to point out that in the context of this discussion Asay is an employee for Alfresco which uses a similar paid support model with lots and lots of unpaid deployments in the wild. This particular monologue may have more to do with how Alfresco is doing as a company than the strawmen "linux" companies he's writing about. The same arguments he's trying to make apply equally well to Alfresco's business model...a business he's much more intimately knowledgeable about. But Alfresco is privately held still...and he'd probably get his hand slapped pretty hard for making pre-IPO Alfresco financials the subject of this sort of public analysis.

-jef

Linux is booming, but unpaid adoption may hurt vendors (Cnet)

Posted Aug 20, 2009 19:36 UTC (Thu) by rwmj (subscriber, #5474) [Link]

Red Hat spends over $100 million per year on research and development. That's kernel hackers' salaries, buying proprietary companies and open sourcing their software, and an uncountable number of small contributions at all levels in all sorts of free projects.

Rich.

Linux is booming, but unpaid adoption may hurt vendors (Cnet)

Posted Aug 19, 2009 17:51 UTC (Wed) by iabervon (subscriber, #722) [Link]

This article makes the same fundamental mistake that people often make when talking about the music industry. Which decreases the music industry's net income more, people who haven't paid listening to music industry music or people who haven't paid not listening to anything at all? For a long time (particularly since they started heavily promoting new artists instead of maintaining established artists), it's been the case that the main reason people buy music is because they've heard it already in some context where they didn't pay for it.

The same principle applied to software deployments; unpaid deployments don't cost the vendor anything, and are more likely to start paying than sites that use a different product or nothing.

In the limit, of course, RHEL would be perfect, and nobody would have any reason to pay for support (either getting bugs fixed or getting requested features implemented); on the other hand, Red Hat would also have no need for developers, since the product would already be perfect, and everybody would go off and work on designing flying cars or something. As long as we approach this state from the direction where people who care about Red Hat's progress are willing to pay more than what it would have to cost to them but less than what it's worth to them, the unpaid deployments are more of a benefit to Red Hat than those deployments not existing would be.

yup

Posted Aug 19, 2009 18:43 UTC (Wed) by coriordan (guest, #7544) [Link]

Yup. That's the comment I was going to make. No free software vendor loses just because someone chose Debian over Windows.

Further, these people who chose to pay or not for GNU/Linux were almost surely going to use computers anyway, so the trend is that the number of people are choosing free software for their computing (paid or not) instead of proprietary software is solidly increasing. Which is great (because people having freedom is good, but also because it means more political support for our side on legislative/judicial issues).

Linux is booming, but unpaid adoption may hurt vendors (Cnet)

Posted Aug 19, 2009 21:33 UTC (Wed) by dag- (subscriber, #30207) [Link]

CentOS already overtook RHEL 18 months ago. There are now at least 4.5 million unique CentOS systems updating from CentOS mirrors (in reality probably threefold that amount).

Since CentOS can be downloaded and copied it is harder to find real numbers compared to a paid vendor with support. So we have to start from bottom-line numbers based on security updates and a guesstimated multiplier. I'd say at least 13 million CentOS systems worldwide., probably more.

Linux is booming, but unpaid adoption may hurt vendors (Cnet)

Posted Aug 19, 2009 22:00 UTC (Wed) by jspaleta (subscriber, #50639) [Link]

Just to be clear.. is that 4.5 million== 4.5 unique ips hitting a mirror or group of mirrors?

-jef

Linux is booming, but unpaid adoption may hurt vendors (Cnet)

Posted Aug 19, 2009 22:22 UTC (Wed) by dag- (subscriber, #30207) [Link]

For recent numbers you have to ask Karanbir Singh. But this number is supposed to be unique downloads of a single security fix that covers all CentOS releases/archs.

Of course companies, organizations and some individuals either have their own mirror, or download from a mirror that is not under CentOS control.

That is why, especially for a server operating system, I think a multiplier of three makes sense. But even the bottom-line now surpasses RHEL entitlements.

Linux is booming, but unpaid adoption may hurt vendors (Cnet)

Posted Aug 19, 2009 23:15 UTC (Wed) by jspaleta (subscriber, #50639) [Link]

I'll let someone else argue the validity of the multiplier and other interpretational nuances. I just want to make sure I understand what the factual data in hand is as a starting point for any data analysis.

If you are getting regular feedback concerning unique download stats from a distributed set of mirrors, that's pretty useful as a trendable metric. I might have some suggestions( in the form of useful analysis scripts) as things to trend on a weekly or monthly basis.

-jef

Linux is booming, but unpaid adoption may hurt vendors (Cnet)

Posted Aug 19, 2009 22:43 UTC (Wed) by Kit (guest, #55925) [Link]

IMO, that's not really surprising (not that you claimed it was).

It makes sense that the number of people that'd opt for skipping paid support but want an enterprise-class distro would exceed (likely greatly so!) the amount of people that want an enterprise-class distro and want to (and can!) pay enterprise rates for the extra support.

I honestly don't see that as a bad thing for Red Hat, either. Sure, it's not more money in their pockets, but I'd bet good money that the majority of CentOS users would NOT switch to paying for RHEL if CentOS went away. Likely, a lot would move to other free distros (neutral move for RH financially), some to other paid enterprise-class distros (a bit negative), and a good number to either OS X or a Windows operating system. The last option being very bad for Red Hat, as those are groups *unlikely* to return to Linux as well as helping fund their *real* enemy... even if they compete with Ubuntu and SLES, they're still part of the same community, so they do receive some benefit from them doing better.

So while a new CentOS, Fedora, SLES, Ubuntu, Debian, BSD, Abacus, etc user isn't a flat-out win for Red Hat, it's not really a bad thing for them, either.

Linux is booming, but unpaid adoption may hurt vendors (Cnet)

Posted Aug 21, 2009 20:13 UTC (Fri) by ESRI (guest, #52806) [Link]

I think that even Red Hat would ackowledge that CentOS has had a positive impact on their business. At the very least it brings people into the Red Hat fold and makes them more likely to support the RH development model and perhaps make use of RHEL if given the opportunity.

So much so, that, I wonder if Red Hat wouldn't try to find some way to help CentOS or ensure that a similar project came into being if CentOS ever went the way of the dodo...

I think RH would much prefer a slew of people out there using a free version of RHEL than people switching over to Debian/Ubuntu...

Not a change

Posted Aug 20, 2009 5:51 UTC (Thu) by job (guest, #670) [Link]

I don't believe that for a second. Non-paid deployments must be at least an order of magnitude larger than paid. There are about a bazillion web servers out there for large hosting companies and they hardly pay for that. And there's no change massive companies such as Google and Yahoo pay for theirs. Then there are all the home and non commercial users. After all, Linux distributions all started in as non-paid.

Not a change

Posted Aug 24, 2009 14:02 UTC (Mon) by Baylink (subscriber, #755) [Link]

Concur; these numbers sounded whacky to me as well. But perhaps this is the best defense against the corporate oligarchy Americans see in so many businesses, and (rightly) dislike so much: if there's a legal free (beer) alternative, then the companies have to pay more attention to their pricing; the paid universe is not a zero sum game anymore.

Linux is booming, but unpaid adoption may hurt vendors (Cnet)

Posted Aug 20, 2009 8:13 UTC (Thu) by k8to (subscriber, #15413) [Link]

This is good news for Red Hat.

I support a product typically deployed on Linux, the most commonn flavor is CentOS. If the (mission critical) system is encountering kernel panics, they call me thinking it's the application. I direct them to their operating system vendor.

At this point, they start wondering if they should have an operating system vendor.

This situation is not at all uncommon.

Sure if you're mr smartypants and can go surf around on the kernel mailing list etc then you don't need the vendor. A *lot* of IT workers aren't. They'll roll out CentOS because it's free, but it's likely they'll find they need support sooner or later.

Linux is booming, but unpaid adoption may hurt vendors (Cnet)

Posted Aug 21, 2009 1:25 UTC (Fri) by gdt (subscriber, #6284) [Link]

I too think it is good news for Red Hat, but for a different reason. Let's imagine that RHEL didn't have CentOS. Then how are people going to learn about RHEL? How are they going to deploy a small trial project under management radar or at home, become familiar with the environment, and confidently recommend RHEL when support is required?

It's not even clear that CentOS would pull down the price of RHEL, since people moving from CentOS to RHEL often have an issue in mind that they want solved and so aren't in a position to negotiate lower prices.

If CentOS is harming anyone then it is Ubuntu Server, which is the software which would otherwise fill the CentOS niche. And there's no future benefit to Red Hat from people starting with Ubuntu Server.

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