> they claim that they will not do the same thing in the future (the backlash did work)
It's interesting that a lot of people feel that the problem is solved by Amazon.com announcing that they will refrain from abusing their power in the future. I don't feel that way at all. I think that Amazon.com *having* that power in the first place is the problem. If they refrain from abusing it, this just hides the problem from the public -- it doesn't solve the problem.