Goals of bug triage
Posted Mar 3, 2009 18:20 UTC (Tue) by man_ls
In reply to: Goals of bug triage
Parent article: Ubuntu now offering mainline kernel builds
I cannot believe what I am reading is indeed serious.
And if you believe that the main competition in the creation of free software is about attention, that is a good strategy indeed. [...] At the same time, syncing with Debian every six months ensures that in the long term the most annoying bugs are fixed whether or not bug triaging marks them as invalid too early.
To paraphrase: triaging is just a way of bonding (clueless) people to Ubuntu. Hordes of attention-seeking fanboys (as fb termed them) get to think they are doing something important, and Ubuntu gets to look merry. Meanwhile bug fixing is left to Debian, which does the hard work in the background and without getting any deserved recognition.
This is exactly what people were accusing Ubuntu of, a couple of years ago; and Ubuntu engineers have fought bravely to dispel this image of merry leeches with several interesting projects. But bug management is an area where Ubuntu was supposed to provide something to the community. Something of lasting value that the community could use and benefit from. Now it seems that Launchpad is a nice playground, and triaging is not an engineering procedure but smoke and mirrors for people to play with.
In my limited experience people pay good money for solid engineering, not for attention or for merry feelings (and in the latter case they already have Apple and Microsoft). I hope Ubuntu can correct its course before their revenue stream dries out.
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